Provider Enrollment
The National Government Services Provider Customer Care Department has direct telephone lines available for provider enrollment inquiries.
Who should I call for technical issues regarding PECOS, EUS Helpdesk or MAC?
The Medicare fee-for-service contractor serving your State or jurisdiction will answer your enrollment questions and process your enrollment application.
Do you have a question with the additional information that was requested on a submitted application?
- Call the processor on the notification.
Toll-Free Provider Enrollment Numbers
Please use the following toll-free provider enrollment number for your region:
Please Note: Provider enrollment representatives will only be able to assist those listed as the contact person on the application, the provider themselves, and/or the authorized/delegated official for the practice.
| State/Region | Toll-Free Number | Hours of Service |
|---|---|---|
| JK: CT, MA, ME, NH, NY, RI, VT | 888-379-3807 | Monday–Friday: 8:00 a.m.–4:00 p.m.* ET Closed for training on the 2nd and 4th Friday of the month: 12:00–4:00 p.m. ET |
| J6: IL, MN, WI | 877-908-8476 | Monday–Friday: 8:00 a.m.–4:00 p.m.* CT * Due to heavy volume, the best time to allow us to assist you are 8:00-9:00 a.m. CT Closed for training on the 2nd and 4th Friday of the month: 11:00 a.m.‑3:00 p.m. CT |
When to Contact the Provider Enrollment Lines
Contact the Provider Enrollment line regarding the following:
- Enrollment status (Review PECOS for enrollment status, for additional questions contact the Provider Enrollment line)
- Assistance with the CMS-855 form completion, and
- Other enrollment-related questions
Questions pertaining to issues other than the above should be directed to the Provider Contact Center.
Please have the following information ready when you call so we can help answer your questions as quickly as possible:
- Case number (if assigned)
- PTAN
- NPI
- Section of the application you are questioning (if applicable)
Centers for Medicare & Medicaid Services Offices
CMS has central offices located in Baltimore, MD and Washington, D.C., and ten CMS Regional Offices located throughout the country.
Reviewed 6/18/2024
Provider Enrollment
The National Government Services Provider Customer Care Department has direct telephone lines available for provider enrollment inquiries.
Who should I call for technical issues regarding PECOS, EUS Helpdesk or MAC?
The Medicare fee-for-service contractor serving your State or jurisdiction will answer your enrollment questions and process your enrollment application.
Do you have a question with the additional information that was requested on a submitted application?
- Call the processor on the notification.
Toll-Free Provider Enrollment Numbers
National Government Services offers dedicated telephone lines for provider enrollment inquiries. Please use the toll-free provider enrollment number designated for your region:
Jurisdiction 6
| J6 | States | Phone Number | Hours of Service |
|---|---|---|---|
| Part A | IL, MN, WI | 855-834-5596 | Monday–Friday: 8:00 a.m.–4:00 p.m. CT Closed for training on the 2nd and 4th Friday of the month: 11:00 a.m.‑3:00 p.m. CT |
| HHH | AK, American Samoa, AZ, CA, Guam, HI, ID, MI, MN, NJ, NV, NY, Northern Mariana Islands, OR, Puerto Rico, US Virgin Islands, WA, WI | 855-834-5596 | Monday–Friday: 8:00 a.m.–4:00 p.m. CT 9:00 a.m.–5:00 p.m. ET Closed for training on the 2nd and 4th Friday of the month: 11:00 a.m.‑3:00 p.m. CT 12:00 p.m.‑4:00 p.m. ET |
| FQHC | AL, AK, AR, American Samoa, CA, CO, DC, DE, FL, GA, Guam, HI, ID, IL, IN, IA, KS, KY, LA, MD, MI, MN, MS, MO, NE, NV, NJ, NM, NC, Northern Mariana Islands, OH, OK, OR, PA, Puerto Rico, RI, SC, TN, TX, VA, WA, WV, WI | 855-834-5596 | Monday–Friday: 8:00 a.m.–4:00 p.m. CT 9:00 a.m.–5:00 p.m. ET Closed for training on the 2nd and 4th Friday of the month: 11:00 a.m.‑3:00 p.m. CT 12:00 p.m.‑4:00 p.m. ET |
Jurisdiction K
| JK | States | Phone Number | Hours of Service |
|---|---|---|---|
| Part A and FQHC | CT, MA, ME, NH, NY, RI, VT | 855-593-8047 | Monday–Friday: 8:00 a.m.–4:00 p.m. ET Closed for training on the 2nd and 4th Friday of the month: 12:00-4:00 p.m. ET |
| HHH | CT, MA, ME, NH, RI, VT | 855-593-8047 | Monday–Friday: 8:00 a.m.–4:00 p.m. ET Closed for training on the 2nd and 4th Friday of the month: 12:00-4:00 p.m. ET |
When to Contact the Provider Enrollment Lines
Contact the Provider Enrollment line regarding the following:
- Enrollment status (Review PECOS for enrollment status, for additional questions contact the Provider Enrollment line)
- Assistance with the CMS-855 form completion, and
- Other enrollment-related questions
Questions pertaining to issues other than the above should be directed to the:
Please have the following information ready when you call so we can help answer your questions as quickly as possible:
- Case number (if assigned)
- PTAN
- NPI
- Section of the application you are questioning (if applicable)
Centers for Medicare & Medicaid Services Offices
CMS has central offices located in Baltimore, MD and Washington, D.C., and ten CMS Regional Offices located throughout the country.
Reviewed 6/18/2024