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  • Posting Date: 01/26/2015
    State Health Insurance Assistance Program

    State Health Insurance Assistance Program The State Health Insurance Assistance Program (SHIP) is a national program available in all states that offers free and unbiased one-on-one counseling and assistance to People with Medicare and [...]

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  • Posting Date: 06/04/2020
    Beneficiary Contact Center

    Beneficiary Contact Center People with Medicare have a single Medicare point-of-contact at:  1-800-MEDICARE 1-800-633-4227 TTY/TDD: 1-877-486-2048  1-800-MEDICARE connects you to a seamless network of customer service entities that [...]

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  • Posting Date: 09/16/2020
    Using Touch-Tone

    Using Touch-Tone Table of Contents Using Touch-Tone Using Touch-Tone for Alpha-Numeric Elements Using Touch-Tone to Enter a Letter [Return to Top] Using Touch-Tone The IVR is programmed to allow for the entry of all data [...]

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  • Posting Date: 09/16/2020
    Claim Status <2>

    Claim Status <2> If you are part of a group, remember to use the group NPI, PTAN and TIN for authentication purposes. When Claim Status is selected, the IVR will request and collect the following elements: NPI PTAN Last five [...]

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  • Posting Date: 09/16/2020
    Checks <3>

    table, td, th { border: 1px solid black; } table { border-collapse: collapse; width: 50%; } Checks <3> Table of Contents Checks <3> My Checks Information Checks Navigation Check Number Check Status [...]

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  • Posting Date: 09/16/2020
    Offsets <4>

    table, td, th table { border-collapse: collapse; width: 50%; } Offsets <4> Upon selecting Offsets, the provider will need to authenticate the following information: NPI PTAN Last five digits of the TIN Next, a submenu will [...]

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  • Posting Date: 11/08/2023
    Set Up an Extended Repayment Schedule

    If repaying an overpayment would constitute a “hardship” on the provider, a request for an ERS should be submitted immediately. While you may request an ERS at any time during the debt-collection process, timely submission of a valid request [...]

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  • Posting Date: 11/08/2023
    Set Up an Extended Repayment Schedule

    If repaying an overpayment would constitute a “hardship” on the provider, a request for an ERS should be submitted immediately. While you may request an ERS at any time during the debt-collection process, timely submission of a valid request [...]

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  • Posting Date: 11/08/2023
    Set Up an Extended Repayment Schedule

    If repaying an overpayment would constitute a “hardship” on the provider, a request for an ERS should be submitted immediately. While you may request an ERS at any time during the debt-collection process, timely submission of a valid request [...]

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  • Posting Date: 11/08/2023
    Provider Enrollment: Reminder for Open Enrollment and Participation Agreement

    Provider Enrollment: Reminder for Open Enrollment and Participation Agreement The 2024 Annual Participation Open Enrollment Period is approaching for another year. While this is an important time (from mid-November to December 31) for [...]

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