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  • Posting Date: 02/02/2021
    Submit an Appeal Electronically with NGSConnex

    Submit an Appeal Electronically with NGSConnex You can submit redetermination or reopening requests electronically through NGSConnex. To determine if your appeal qualifies as a reopening or redetermination, access the About Appeals page. All [...]

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  • Posting Date: 02/02/2021
    Submit an Appeal Electronically via esMD

    Submit an Appeal Electronically via esMD CMS developed a mechanism for contractors to receive first level appeals electronically from providers via a secure gateway known as Electronic Submission of Medical Documentation, or esMD. Some [...]

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  • Posting Date: 02/02/2021
    Get Help Submitting a Appeal Hard Copy

    Get Help Submitting a Appeal Hard Copy All levels of appeals may be submitted by mail. The only types of appeals submitted to National Government Services are reopening and redetermination requests. For information on other types of appeals, [...]

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  • Posting Date: 12/15/2021
    How to Avoid Costly Appeals

    How to Avoid Costly Appeals This table includes helpful information to help avoid costly appeals. Use the initial submission tips and resources to help reduce claim denials and improve revenue cycle workflow issues within your office. [...]

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  • Posting Date: 05/03/2022
    How to Prevent Duplicate Appeal and Clerical Error Reopening Requests in NGSConnex

    How to Prevent Duplicate Appeal and Clerical Error Reopening Requests in NGSConnex Do you currently submit your appeal requests and reopening requests through NGSConnex? If so, did you know you are required to verify whether a request was [...]

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  • Posting Date: 01/18/2022
    Five Levels of Appeals

    Levels of Appeals and Time Limits for Filing Table of Contents Five Levels of Appeals: Overview Level One – Redetermination Level Two – Reconsideration (QIC) Level Three – Administrative Law Judge (ALJ) Level Four – Medicare [...]

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  • Posting Date: 06/06/2023
    Medical Review Portal in NGSConnex

    Medical Review Portal in NGSConnex If you submit fee-for-service claims to National Government Services and you are a registered NGSConnex account holder, you can respond to Medical Review ADRs and submit supporting documentation [...]

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  • Posting Date: 06/06/2023
    Medical Documentation Signature Requirements

    Medical Documentation Signature Requirements Table of Contents Medical Documentation Signature Requirements Missing Signature Illegible Signature Signatures for Amendments, Corrections and Delayed Entries Related Content [Return to [...]

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  • Posting Date: 06/06/2023
    Address Corrections for Providers

    Address Corrections for Providers An ADR is sent to the provider’s or physician’s address that is listed in PECOS. This is the last address that was submitted to the MAC’s Provider Enrollment Department and approved by CMS. Questions [...]

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  • Posting Date: 06/06/2023
    Additional Developmental Request Letters Overview

    Additional Development Request Letters Overview National Government Services may require additional information in order to appropriately process claims submitted to the Medicare Program. These requests for additional information letters are [...]

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