Help Prevent Bank Account Fraud

Common Claim Status/Locations

Resources Common Claim Status/Locations Status/Location Claim Disposition P B9996 Claim waiting the payment floor hold P B9997 Processed claim – finalized location P O9998 Processed claim [...]

FISS Reason Code Overview

Resources FISS Reason Code Overview FISS reason codes are five-digit codes that direct the outcome of a claim edit or process; they are the “traffic cops” of the system. The following chart outlines the various positions of the FISS reason [...]

Program Function/Escape Key Crosswalk

Resources  Program Function/Escape Key Crosswalk Program Function Key FISS/DDE <Esc> X-Walk Function F1/PF1 Esc 1 Serves as a “Help” key. Allows you to access information contained on the [...]