NGSConnex: Overview, Access, Navigation and Eligibility Look Up
As we’ve communicated, beginning 11/18/2024, Beneficiary Eligibility information will not be offered on the IVR. This includes all beneficiary eligibility information that was obtained under Option 1, Eligibility.
If you’re using the IVR for eligibility today, don’t wait; learn NGSConnex now. Our CSRs aren’t permitted to share eligibility information because it’s available through NGSConnex. We’ve scheduled webinars that will provide an overview of NGSConnex, including how to register, navigate and look up beneficiary eligibility within the portal. There will be time allotted after the overview to answer your questions. You may register below, or via our Events page.
Note: Webinars are held in Eastern Time.
NGSConnex: Overview, Access, Navigation and Eligibility Look Up
| Date | Time | Link to Register |
|---|---|---|
| Tuesday, 10/22/2024 | 10:00-11:00 a.m. | Register |
| Thursday, 10/24/2024 | 10:00-11:00 a.m. | Register |
| Monday, 10/28/2024 | 9:00-10:00 a.m. | Register |
| Wednesday, 10/30/2024 | 8:00-9:00 a.m. | Register |
| Monday, 11/4/2024 | 11:00 a.m.-12:00 p.m. | Register |
| Tuesday, 11/5/2024 | 2:30-3:30 p.m. | Register |
| Monday, 11/11/2024 | 9:00-10:00 a.m. | Register |
| Thursday, 11/14/2024 | 2:00-3:00 p.m. | Register |
| Monday, 11/18/2024 | 11:00 a.m.-12:00 p.m. | Register |
| Wednesday, 11/20/2024 | 9:30-10:30 a.m. | Register |
| Tuesday, 11/26/2024 | 10:00-11:00 a.m. | Register |
| Monday, 12/2/2024 | 11:00 a.m.-12:00 p.m. | Register |
Posted 10/21/2024