Production Alert Details

Common Working File Incorrectly Rejecting for Edit 538H

Date Reported:
08/22/2024
Date Resolved:
11/11/2024
Status:
Closed
Provider Types Impacted:

Part A and Part B providers in Jurisdiction K and Jurisdiction 6

Reason Code(s):
U538H
Claim Coding Impact:
NA

Description of Issue

National Government Services is informing Part A and Part B providers of an error in CWF in the Eligibility Database, incorrectly identifying some beneficiaries as incarcerated and rejecting new claims for Edit 538H. This may also generate informational unsolicited responses (IURs) for claims that processed after the incarceration date.

National Government Services Action

As of 8/16/24, NGS is suspending any claims receiving Edit 538H until the beneficiary files are updated.

Provider Action

No provider action is indicated.

Proposed Resolution/Fix

CMS is researching this issue to determine how to correct the incarceration date for impacted beneficiaries and pay the rejected claims in error. As of 8/16/2024, any claims receiving Edit 538H will be suspended until the beneficiary files are updated. Update 11/11/2024: Effected beneficiary files are updated, any claims rejected in error were adjusted.