Production Alert Details

EDI Gateway Outage 

Date Reported:
01/28/2025
Date Updated:
01/28/2025
Date Resolved:
01/28/2025
Status:
Closed
Provider Types Impacted:

All

Reason Code(s):
N/A
Claim Coding Impact:
N/A

Description of Issue

The National Government Services EDI gateway was unavailable for all submitters. 

National Government Services Action

The EDI gateway has been restored and providers can begin performing EDI transactions immediately.

Provider Action

If a provider submitted any EDI transactions between 10:00 a.m.-5:00 p.m. ET on 1/28/2025, they should resubmit that transaction.

Proposed Resolution/Fix

The team has restored the EDI gateway and all EDI traffic can resume.