Production Alert Details

Part A Invalid MBI Cross-Reference Issue

Date Reported:
08/11/2022
Date Updated:
09/21/2022
Date Resolved:
09/21/2022
Status:
Closed
Provider Types Impacted:

Part A and home health and hospice providers in Jurisdiction K and Jurisdiction 6

Reason Code(s):
N/A
Claim Coding Impact:
N/A

Description of Issue

National Government Services is informing Part A providers of a claim processing issue causing invalid MBI cross-referencing. This is resulting in multiple, inactivated HICN being associated with the impacted claims.

National Government Services Action

NGS has notified the CMS of this issue. We are actively working with the FISS maintainer on a corrective process and are awaiting further instructions.

Provider Action

Please watch for future Email Updates for the latest status.

Proposed Resolution/Fix

Update 9/21/2022: All impacted claims have been released and are processing through the system.