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Reason Code: 31197

Error Description:

The claim is bill type 13X or 85X and contains condition code 89 and a 9-digit ZIP Code; however, a one-to-one cannot be made to an OTP CCN.

Avoiding/Correcting This Error

Verify that all information is keyed correctly according to the applicable entry in the SAMHSA Opioid Treatment Program directory and your Medicare Part A enrollment information. When corrections are completed, return the claim for processing.

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