National Government Services Provider Enrollment Appeals Mailbox Reminder

National Government Services, Inc. has seen an increase in submissions to the PE appeals mailbox (NGS-PE-Appeals@Anthem.com) that are not appropriate. The NGS PE appeals mailbox does not accept anything except enrollment related appeals and appeals development in relation to a provider enrollment request that has been denied or needed additional information.

Emails sent to the NGS provider enrollment appeal mailbox will be returned with directions on how they should be addressed for the following (not an all-inclusive listing):

• General enrollment questions
• Applications
• Participation agreement
• EFTs
• Questions about a submitted appeal (Note: the provider enrollment timeline is 90 days from receipt to render a decision); or,
• Development that is not for an appeal.

Posted 9/1/2020