National A/B MAC Ambulance Provider/Supplier Coalition Meeting Invite

Attention Ambulance Suppliers and Providers

Join the first virtual National A/B MAC Ambulance Provider/Supplier Coalition meeting during EMS Week: Thursday, 5/22/2025 from 2:00–4:00 p.m. ET –  Register Here

The A/B MACs have put together a National A/B MAC Ambulance Provider/Supplier Coalition. MACs involved with the coalition include:

• Palmetto GBA
• National Government Services, Inc. (NGS)
• CGS Administrators
• First Coast
• Wisconsin Physician Services (WPS)
• Novitas
• Noridian

Goals of the coalition:

• Improve Communication: Create a live venue for collaborative and meaningful dialogue specific to ambulance billing and documentation related to Medicare regulations; subsequently offering the MACs the opportunity to better understand day-to-day routines and issues of ambulance providers working to correlate Medicare regulations into practices, policies, and procedures.
• Support Innovation: Through creativity and innovative efforts, we will work to develop and launch new and creative educational ideas specific to Medicare ambulance regulations to assist the ambulance community in continued understanding of federal regulations.
• Preserve Integrity: Promote the maintenance of the goals and responsibilities of the coalition in an honest and ethical manner to uphold all laws, rules, and regulations.
• Provide Quality Customer Service: Exceed provider expectations by efficiently and effectively assisting and supporting the ambulance community via educational opportunities, answers to questions, and continued expeditious regulatory ambulance specific updates.
• Create a Responsible, Collaborative Provider Community: Develop an environment that offers providers the opportunity to become individually responsible for services they provide through quality education, as well as meet and collaborate with other members of the ambulance community in an effort to develop a better understanding of best practices specific to Medicare ambulance regulations.
• Protect Beneficiaries and Providers: Ensure the physical and monetary safety of Medicare beneficiaries by providing a clear understanding of federal Medicare services, billing and documentation regulations that also protects our ambulance provider members.

Questions from providers and suppliers to the MAC must be submitted prior to Thursday, 4/24/2025. Please submit questions to NGS using these email addresses:

• Part A questions:  NGSPartAPOE@elevancehealth.com
• Part B questions:  jkpartbpoe@anthem.com

*Note: Pending appeals and enrollment, as well as claim-specific questions are not to be submitted for the purpose of this meeting. Also, as a reminder, please do not submit PHI to the MACs for the purpose of this meeting. These types of questions and concerns will not be addressed during this event. Providers are asked to contact their MACs directly for assistance with all claim-specific, appeals and enrollment issues.

We look forward to launching this collaborative event with our Ambulance Community!

Posted 4/14/2025