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New P.O. Boxes for Part B Claim Submitters in Connecticut and New York (Upstate Counties and Queens)

Effective 5/19/2025, National Government Services (NGS) is closing the following Paper Claim Submission P.O. Boxes: 

  • P.O. Box 6185 (Connecticut)
  • P.O. Box 6239 (New York Queens)
  • P.O. Box 6189 (New York Upstate Counties)

Beginning 5/19/2025, you’ll mail paper claims to applicable P.O. Box listed below. The Post Office will return mail directed to the closed P.O. Boxes. 

Part B Paper Claim Submission Mailing Addresses beginning 5/19/2025:

Business Function State(s) Mailing Address

Claims
(CMS-1500 forms)

All Jurisdiction K States:
CT, MA, ME, NH, NY, RI, VT

National Government Services, Inc.
P.O. Box 6178
Indianapolis, IN 46206-6178

Claims
(CMS-1500 forms)

All Jurisdiction 6 States:
IL, MN, WI

National Government Services, Inc.
Attn: Claims
P.O. Box 6475
Indianapolis, IN 46206-6475

NGS encourages providers to submit claims electronically. Electronic Data Interchange (EDI) is an electronic communication method that offers effective, accurate and reliable transactions. Claims submitted electronically process faster than paper submission. For example, HIPAA-compliant electronic claims are held in the payment floor for 14 days whereas paper claims are held in the payment floor for 29 days.

Additional information about using electronic transactions can be found in these resources:

Posted 4/17/2025