April 2021 Release "Dark Days" for the Common Working File Hosts

For the upcoming April 2021 Release:

For Production, CWF will be observing the Gray Day on Thursday, 4/1/2021 and Dark Days starting Friday, 4/2/2021 through Sunday, 4/4/2021 to accommodate the anticipated duration of this activity and to ensure the completion of weekly/monthly/quarterly processing and the installation of the April 2021 Release.

These dark days will limit access to information provided by the IVR system and to our self-service portal, NGSConnex. Providers may experience limited or no access to claims, eligibility, claim overlap, patient status, check inquiry, reopening/redetermination status, offset information and financial claim information.

Posted 2/1/2021