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Instructions for Unfinished PECOS Enrollment Application(s)

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Instructions for Unfinished PECOS Enrollment Application(s)

Two acknowledgement notices are sent when submitting an enrollment application via PECOS. The contact person indicated on the PECOS enrollment will receive an email with a tracking number from customerservice-donotreply@cms.hhs.gov, once the application is submitted. An acknowledgement email with a case number from NGS-PE-Communications@elevancehealth.com will be sent when application is placed in workload.

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Instructions for Unfinished PECOS Application(s)

  • Enter user ID and password to sign into PECOS
  • My Associates
  • Scroll down under Existing Associates
  • “View Enrollment” for applicable enrollment record
  • Scroll down to applicable enrollment record with a tracking number and select “more options”
  • “Continue working on application” then “next page”
  • Complete unfinished Topics
  • “Begin Submission”
  • Proceed with the Electronic Signature or Upload (PDF or TIFF) Certification Process
  • Review and agree to Medicare regulations (Read and answer Attestation questions)
  • Verify National Government Services as your contractor
  • “Complete Submission” button must be clicked to finish application
  • Print your submission confirmation and tracking number

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Instructions for Application Status “Pending E-Signature”

Submitted Enrollment Application(s)

  • Enter user ID and password to sign into PECOS
  • Scroll down under Manage Signatures
  • Select “View and Sign”
  • Review and agree to Medicare regulations (Read and answer Attestation questions)
  • Select “Submit” to complete signature process

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Submitted Enrollment Application(s) on Behalf of an Individual or Group

  • Follow instructions above for the signee
    or
  • Look for the email (check spam/junk folder) from customerservice-donotreply@cms.hhs.gov and follow instructions.

Revised 10/25/2024