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MAC Customer Experience Survey

We often receive feedback from our website users who get frustrated because our MCE survey displays before they are done visiting our website. We understand that it’s better for you to finish your visit before you complete the survey. To help with that:

  1. When you select Yes, I’ll help, the survey will open in a new tab/browser.
  2. Keep that survey browser open while you go back to finish your visit on our website.
  3. When you’re ready, go back to the survey browser to complete the survey.

We appreciate the time and effort you put into completing the survey. We review all of your comments and use them to make improvements that allow us to serve you better.

Help us help you. The next time the survey presents, choose Yes, I’ll help!

MAC Customer Service (MCE) Survey pop-up. This survey will present periodically when you visit our website www.NGSMedicare.com. Please choose "Yes, I'll help" and share your feedback with us.

Posted 5/12/2021