Requests for Additional Information
Table of Contents
Requests for Additional Information
While processing the application(s), National Government Services may determine additional information is needed.
All requested information should be submitted as soon as possible, but no later than 30 days from the initial development letter date or the application will be rejected.
The contact person (identified on application) will either receive an email, fax or USPS mail that will include the instructions for needed actions, corrections and required documents.
Paper Application Submissions
The email will display from the sender NGS-PE-Communications@elevancehealth.com.
- Follow the instructions in the email to make the updates and/or corrections and verify a newly signed and dated certification statement is included in the response.
PECOS Application Submissions
The email will display from the sender customerservice-donotreply@cms.hhs.gov.
- Follow the instructions in the email by logging into PECOS, access your application using the designated tracking ID and make the updates and/or corrections. Once the corrections have been made, resubmit the application electronically to the contractor, verify and manage the signature(s) as needed.
The contact person should be on the lookout for emails, routinely verify spam or junk email folders and add the NGS-PE-Communications@elevancehealth.com and customerservice-donotreply@cms.hhs.gov addresses to their safe senders list.
Revised 12/5/2024