Medical Policy Contact Information
Please Note: General inquiries related to Medicare coverage policies, including clinical issues, drugs, radiopharmaceuticals, local and national coverage determinations, billing and reimbursement must be directed to the Provider Contact Center. The PCC is responsible for assisting our provider community and are trained to answer your questions. If the PCC requires additional information from other departments to answer your inquiry, it will coordinate that effort and respond back timely to you.
Additional Medical Policy contact information is listed below.
Investigational Device Exemption Requests
Submit questions about the following to NGSIDEREQUESTS@elevancehealth.com:
- Investigational Device Exemptions (or to make IDE requests)
- Coverage for new technology
LCD Reconsiderations
Submit Reconsideration Requests to NGS.LCD.reconsideration@elevancehealth.com.
The LCD Reconsideration mailbox is intended only for the submission of LCD reconsideration requests specific to an active Local Coverage Determination, as outlined in Article A52842, Reconsideration Request Process.
Commenting on Draft LCDs
When draft LCDs are available, comments can be made by viewing drafts on the Medicare Coverage Database and selecting the 'Draft Contact' email link at the end of the LCD. Comments will only be considered if submitted during the formal comment period. Please send all draft comments to PartBLCDComments@elevancehealth.com.
-Or-
National Government Services, Inc.
LCD Comments
P.O. Box 7108
Indianapolis, IN 46207-7108
Reviewed 8/8/2024