CLAIMS: I am receiving inconsistent payments on claims billed for the same drug. How can I prevent this?
You'll want to be sure to submit the drug name and total dosage given in Item 19 of the CMS-1500 or the electronic claim equivalent (Loop 2400/SV101-7) for the applicable line only; adding comments in multiple places can lead to incorrect processing. For additional information, visit Drugs and Biologicals.