Reason Code: 39934
Error Description:
All revenue code lines on the claim denied as noncovered and one or more of the lines denote beneficiary liability.
Avoiding/Correcting This Error
Review each line level denial reason code(s). Follow the steps provided in that line level reason code narrative. Line level reason code(s) appear on the right view of claim page two (MAP171D). In order to access the right view, review the reason codes, and return to the claim, follow these steps:
- From Claim Page 02, press <F11>/<PF11> twice; the line level reason code will be shown in the Denial Reason field or the Line Item Reason Codes field
- Press <F1>/<PF1> to access the reason code file
- Key the line item reason code over the claim level reason code, and press <Enter> to view the line item reason code narrative
- After reviewing the reason code narrative, press <F3>/<PF3> to return to the claim
- Press <F10>/<PF10> twice to go back to the left view of claim page two or press <F8>/<PF8> to go to claim page three
Important: Claims and claim line items that have been medically denied cannot be adjusted; providers must go through the appeals process to submit documentation to support any changes to denied line items.