Beneficiary Contact Center

People with Medicare have a single Medicare point-of-contact at: 

1-800-MEDICARE
1-800-633-4227
TTY/TDD: 1-877-486-2048 

1-800-MEDICARE connects you to a seamless network of customer service entities that can answer Medicare and related questions and resolve problems. You can also speak to a live English or Spanish-speaking customer service agent 24 hours a day, seven days a week by simply saying the word ‘agent’ anytime during the call. 

Written inquires can be mailed to:

1-800-MEDICARE
P.O. Box 39
Lawrence, Kansas 66044 

1-800-MEDICARE services all 50 states, Washington D.C., Puerto Rico and all United States territories. TTY/TDD 1-877-486-2048 service is available nationally for the hearing impaired.

Change of Address

Learn how to change your address using the Social Security Online feature of the Social Security website.

Revised 3/16/2023