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Posting Date: 09/30/2024
What Should Be Provided if Medical Records Are Requested for Review?
What Should Be Provided if Medical Records Are Requested for Review? The following should be considered if applicable to the service being reviewed. This is not intended to be an all-inclusive list. Progress/visit notes Physician orders [...]
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Posting Date: 01/12/2024
Long-Term Care Hospitals: How to Request Adjustments of Claims Paid at the Site Neutral Rate
Long-Term Care Hospitals: How to Request Adjustments of Claims Paid at the Site Neutral Rate Table of Contents Long-Term Care Hospitals: How to Request Adjustments of Claims Paid at the Site Neutral Rate Background: Standard Payment vs. [...]
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Posting Date: 11/09/2018
Claims for Drugs Without a Product-Specific Code Assigned
Claims for Drugs Without a Product-Specific Code Assigned National Government Services has noticed that when a claim RTPs for additional information to be added to the Remarks field concerning certain drugs, some providers attempt to provide [...]
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Posting Date: 03/13/2025
Denials for HCPCS G2211
NCCI editing for HCPCS G2211 code was updated on 12/05/2024 to require HCPCS G0463 as the primary code for G2211 add-on code. This has resulted in denials of claims for the add-code G2211 when billed with CPTs 99202-99205 and 99211-99215. [...]
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Posting Date: 04/01/2025
REVALIDATION: Where is the revalidation notification letter sent?
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Posting Date: 04/01/2025
APPLICATION STATUS: Where can I find the status of a submitted application?
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Posting Date: 04/01/2025
DETERMINATION LETTER: Where are the determination (approval/denial) letters sent?
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Posting Date: 04/01/2025
PECOS: I received an email to sign an application; how do I do this?
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Posting Date: 04/01/2025
Provider Contact Center – Make the Most of Your Call
Provider Contact Center – Make the Most of Your Call Effective 5/1/2025, the Provider Contact Center (PCC) will service one PTAN/NPI combination per call. Before calling the PCC, make the most of your call by ensuring you have all [...]
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Posting Date: 04/22/2021
Provider Contact Center
Provider Contact Center Table of Contents Want to talk to us? Make the Most of Your Call Customer Care Representative Assistance Interactive Voice Response System NGSConnex Online Inquiry System Written Correspondence and Inquiries [...]
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Posting Date: 04/22/2021
Provider Contact Center
Provider Contact Center Table of Contents Want to talk to us? Make the Most of Your Call Customer Care Representative Assistance Interactive Voice Response System NGSConnex Online Inquiry System Written Correspondence and Inquiries [...]
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Posting Date: 04/01/2025
DETERMINATION LETTER: Where are the determination (approval/denial) letters sent?
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Posting Date: 04/01/2025
PECOS: I received an email to sign an application; how do I do this?
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Posting Date: 04/01/2025
REVALIDATION: Where is the revalidation notification letter sent?
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Posting Date: 04/02/2025
REVALIDATION: Do I need to revalidate if it has not been five years since my last revalidation?
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Posting Date: 04/02/2025
PECOS: In PECOS, how do you find an enrollment to submit an application?
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Posting Date: 04/02/2025
REVALIDATION: Do I need to revalidate if it has not been five years since my last revalidation?
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Posting Date: 04/02/2025
PECOS: In PECOS, how do you find an enrollment to submit an application?