Self-Service Pulse: What You Need To Know This Week
As your MAC, National Government Services wants to provide you with a comprehensive source containing the most current information available for our self-service tools.
Are You Using Up-to-Date National Government Services Forms?
You can find the most up-to-date forms on our website. Select Resources at the top. Then select Forms from the dropdown.
Credit Balance Reminder: Submissions For Quarter Ending 6/30/2024 Start Soon!
CBR submissions can be submitted starting on 7/1/2024 and are due within 30 days to be considered timely. Remember, even if no monies are owed to Medicare for this quarter, you must still complete and submit a certification page with the bottom box checked.
The easiest and fastest way to submit your CBR is through NGSConnex, where you can complete and submit the CBR, including the Certification page, with no need to fax or mail anything to complete the process. Instructions for NGSConnex are located in the NGSConnex User Guide.
FISS/DDE users who submit the 838 detail page directly over the FISS/DDE provider online system must fax the certification page separately to National Government Services. Please include an email address on the fax cover sheet so that our Overpayment Recovery Unit can contact you if there are questions or issues with your submission. This email address should be one that is for someone who is easily accessible and knowledgeable about your CBR submission. Only those credits, for which the amount due to Medicare has not been recouped through the claim adjustment process as of the last day of the quarter, should be reported on the 838 detail page. Do not submit CDs or diskettes with a CMS-838 detail page.
View the Submit A Quarterly Credit Balance Report page on our website for more information.
MU is Getting a New Look!
Dear Medicare University Learners,
We wanted to remind you that we have exciting changes and new features coming to Medicare University this July! Stay tuned for further updates as we prepare to unveil the enhanced Medicare University experience. We are working hard to bring you valuable information to benefit you and your practice.
Thank you for being a part of Medicare University!
Diabetes Self-Management Training and Medical Nutrition Therapy Eligibility Available in the Interactive Voice Response System
DSMT and MNT eligibility information is available via the IVR system.
Here’s how it works:
When you call the IVR, simply say Eligibility from the Main Menu. Then say Special Services. The IVR will provide DSMT and MNT eligibility information including the initial date and minutes remaining for initial or follow up training.
Note: The eligibility information for DSMT and MNT is based on the date you call the IVR. Therefore, you will hear their current eligibility as of today based on the claims that have been received in our system.
Refer to the IVR User Guide for all components available via the Eligibility option.
How to View 1099s in NGSConnnex
Watch this three-minute video to learn how to view 1099s in NGSConnex.
Posted 6/24/2024