EDI Solutions

Benefits of the 277 RFI

The X12 277 RFI transaction replaces the paper Additional Development Request letters.

The 277RFI transaction is available for JK/J6 Part A and Part B providers.

The benefits of the 277RFI transaction include:

  • Expedites the receipt of the documentation requests.
  • Allows for the request to be routed to the appropriate person/department, eliminating lost or misdirected requests.
  • Facilitates a quicker turnaround time of the response.
  • Reduces denials, appeals related to missing documentation, as well as reducing the need for claims status inquiries.
  • Improves payment revenue cycles Uses the Logical Observation Identifier Names and Codes standard code set to identify the requested documents.

Reviewed 9/23/2024

Helpful Resources

EDI Front End Rejection Code Lookup Tool
Reset My EDI Password

Contact the EDI Help Desk

877-273-4334

Available by phone or email Monday–Friday*
8:00 a.m.–5:00 p.m. ET
8:00 a.m.–4:00 p.m. CT

* Closed for training on the 2nd and 4th Friday of the month.
12:00 p.m.–4:00 p.m. ET
11:00 a.m.–3:00 p.m. CT

Form(s) you'll need:

EDI Email Inquiry Form

Helpful Resources

EDI Front End Rejection Code Lookup Tool
Reset My EDI Password

Contact the EDI Help Desk

888-379-9132

Available by phone or email Monday–Friday*
8:00 a.m.–5:00 p.m. ET
8:00 a.m.–4:00 p.m. CT

* Closed for training on the 2nd and 4th Friday of the month.
12:00 p.m.–4:00 p.m. ET
11:00 a.m.–3:00 p.m. CT

Form(s) you'll need:

EDI Email Inquiry Form