- Introduction
- Registration
- Log In
- Navigation
- Eligibility Lookup
- Initiate Eligibility Lookup
- Beneficiary Eligibility Information Panel
- Part B Deductible
- Medicare Advantage
- Medicare Secondary Payer
- Crossover
- Qualified Medicare Beneficiary
- Home Health Plan
- Hospice Information
- Initiate Patient Status Lookup
- Inpatient and SNF Spell History
- End Stage Renal Disease
- Pneumococcal Vaccine
- Preventive Services
- Audiology Screening
- Pulmonary Rehabilitation
- Smoking Cessation Counseling
- Cardiac Rehabilitation
- Accessing Eligibility for MDPP in NGSConnex
- Therapy
- Acupuncture Benefits
- COVID-19 Vaccine
- Diabetes Self Management Training (DSMT)
- Medical Nutrition Therapy (MNT)
- Claims Status Inquiry
- Part B Claim Submissions
- Appeals
- ADR
- Inquiries
- Resources
- MBI Lookup
- Remittance
- Part A Prior Authorization Request
- Part B Prior Authorization Request
- Financials
- Manage Account
View Claim Details
- Select the Claim Number hyperlink to view additional claim details.
If the claim was denied, you can view the reason for denial. You can view the following claim details from the Left-Side navigation.
- Claim Header
- Claim Lines – If the claim was denied, you can view the reason for denial. The ‘Denial Reason’ column will include a hyperlink and provide a ‘Denial Reason Description’
- Claim Overlap – If an overlapping claim is found in CWF, the following information will be provided.
- Claim Type
- Start Date
- Facility Type
- NPI
- Duplicate Claim – If a duplicate claim is found in CWF, the following information will be provided.
- NPI for the duplicate claim