Annual Security Training/Certifying Access
Every 365 days NGSConnex LSOs and users are required to review the annual Security Awareness Training, including the rules of behavior and acknowledge access still is required. NGSConnex will display the Security Awareness Training every 365 days for each LSO and user after they log into NGSConnex.
- When you see the Security Awareness Training, be sure to review the entire training, including the Rules of Behavior.
- Once you have completed the training, review the following two statements:
- I acknowledge that I have received training on my role as a <Connex LSO/Connex user> and the NGSConnex Rules of Behavior (ROB). I understand and agree to comply with the ROB provisions.
- I acknowledge that I am <the LSO/an NGSConnex user> and certify that I need LSO access.
- Once you click I AGREE, you will have access to all screens.
You must read and accept the Security Training and acknowledge access is still required. If you do not accept the security training you will not have access to view any screens in NGSConnex and the Security Training will continue to appear every time you log in.
Helpful Resources
Log Into NGSConnex
NGSConnex User Guide
NGSConnex Contact Info
866-234-7340
Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.
Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET
*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET
Helpful Resources
Log Into NGSConnex
NGSConnex User Guide
NGSConnex Contact Info
866-837-0241
Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.
Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET
*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET
Helpful Resources
Log Into NGSConnex
NGSConnex User Guide
NGSConnex Contact Info
877-702-0990
Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.
Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET
*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET
Helpful Resources
Log Into NGSConnex
NGSConnex User Guide
NGSConnex Contact Info
888-855-4356
Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.
Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET
*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET
Helpful Resources
Log Into NGSConnex
NGSConnex User Guide
NGSConnex Contact Info
877-702-0990
Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.
Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET
*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET
Helpful Resources
Log Into NGSConnex
NGSConnex User Guide
NGSConnex Contact Info
866-590-6724
Alaska, Arizona, California, Hawaii, Idaho, Nevada, Oregon, Washington, American Samoa, Guam, Northern Mariana Island
866-289-0423
Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
866-590-6728
Michigan, Minnesota, New York, New Jersey, Wisconsin, Puerto Rico, U.S. Virgin Islands
Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.
Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET
*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET