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  • Posting Date: 03/26/2021
    Main Menu Options

    table, td, th table { border-collapse: collapse; width: 50%; } Main Menu Options The main menu and subsequent menus can be navigated by using your voice or using touch‐tone on your telephone keypad. You can also use touch‐tone entry for [...]

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  • Posting Date: 04/23/2024
    Missing/Incomplete/Invalid Patient Identifier Remark Code N382

    Missing/Incomplete/Invalid Patient Identifier Remark Code N382 If you receive a denial on your remittance with remark code ‘N382’ Missing/Incomplete/Invalid Patient Identifier, please use NGSConnex self-service option to verify the MBI number [...]

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  • Posting Date: 11/19/2024
    Physical/Occupational Therapy Billing

    Join us as we review billing guidelines for physical and occupational therapy. We'll review when to apply the KX modifier and the importance of appropriate medical documentation. National Government Services has a Local Coverage Determination [...]

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  • Posting Date: 11/19/2024
    Interactive Voice Response Touch-Tone Instructions

    Interactive Voice Response Touch-Tone Instructions Alpha-Numeric Touch-Tone Entries Use this function to enter elements that contain both alpha and numeric characters. Each button on a telephone keypad has a corresponding set of letters. Each [...]

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