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Posting Date: 09/16/2020
Fast Track Access
Fast Track Access You will be prompted for the fast-track access when you use a feature that requires provider authentication (NPI, PTAN, TIN). Features: Claim Status, Checks, Remittance Statements, Patient Status, Appeal Status You [...]
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Posting Date: 09/16/2020
General Information <8>
General Information <8> When General Information is selected, the IVR will present the caller with a submenu. Voice Touch-Tone Entry IVR Supplies Phone Numbers 1 Commonly requested telephone numbers [...]
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Posting Date: 11/08/2024
Understanding Medicare Fraud and Abuse
Join this session to learn about fraud and abuse affecting providers and your Medicare patients that will increase your awareness of integrity issues and prevent potential fraudulent and abusive practices against the Medicare Program.
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Posting Date: 03/23/2022
Reopening versus Redetermination
Reopening versus Redetermination Table of contents Reopening versus Redetermination Reopening Telephone Reopening Unit Redeterminations [Return to Top] Reopening versus Redetermination Understanding your next steps are very [...]
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Posting Date: 08/30/2022
Use National Government Services Self-Service Tools to Maximize your Workload
Use National Government Services Self-Service Tools to Maximize your Workload Our PCC telephone lines are busiest at the beginning and end of each month, and this creates long wait times for providers trying to resolve claim payments, denials, [...]
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Posting Date: 11/07/2022
Common Denials Guide for Diabetes Self-Management Training and Medical Nutrition Therapy
Common Denials Guide for Diabetes Self-Management Training and Medical Nutrition Therapy National Government Services, MAC for Jurisdiction K and Jurisdiction 6, continues to provide you with resources to help reduce the burden of claim [...]
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Posting Date: 07/21/2022
Non-Appealable Situations with Medicare Advantage Plans - Make Sure Your Staff is Aware
Non-Appealable Situations with Medicare Advantage Plans - Make Sure Your Staff is Aware When a Medicare Beneficiary enrolls in a MA Plan, that MA plan takes the place of Traditional Medicare benefits. National Government Services is [...]
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Posting Date: 11/11/2024
Prepare and Submit an MSP Claim
Table of Contents Step 1: Determine if an MSP Claim Must be Submitted to Medicare Step 2: Check Medicare’s Eligibility Files via NGSConnex to Determine if There's Other Insurance Primary to Medicare Step 3: Prepare the MSP (Partial-Payment [...]
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