Initiate Audit and Reimbursement Document Submissions

Table of Contents

• Initiate Audit and Reimbursement Document Submissions
  • Step 1: Provider Details
  • Step 2: Audit & Reimbursement
  • Step 3: Document Submission
  • Step 4: Submit

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Initiate Audit and Reimbursement Document Submissions

1. Click the Inquiries button from the NGSConnex homepage.

2. When the Type of Inquiry? question is presented, select A&R Inquiries.

3. Select the Initiate A&R Documentation button.

4. In the Select a Provider panel, click the Select button next to the applicable provider account.

5. Click the New Submission button.

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Step 1: Provider Details

1. Verify you have selected the correct provider. To update the provider, select 'Cancel' and then 'Change Provider'.
2. If the correct provider is selected, click the Next button.

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Step 2: Audit & Reimbursement

1. Complete the required fields.
   • Fiscal Year End (Format: MM/DD/YYYY)
   • Type of Data – select the appropriate response by clicking the drop-down arrow.
   Medicare Part A providers file an annual MCR with the CMS. These reports may not be submitted in NGSConnex but if submitted electronically must be submitted in the MCReF System.
   • Purpose of Submission – maximum of 1500 characters

The Provider Contact Name, Email and Phone Number fields will auto-populate with the information associated with the NGSConnex account, however these can be updated. If you know the name of the person at National Government Services in A&R who should receive the A&R documents, please enter their name in the Intended Recipient field.

2. Click the Next button.

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Step 3: Document Submission

1. You can either use the drag and drop method to submit a document(s) or you can use the browse option and browse your computer to upload a document(s).
2. We will accept most common file formats. The Attachment Name should be comprised of letters and numbers. If an Attachment Name contains any special characters you must rename the attachment. There are no limits on the number of attachments you may include with your response. It is recommended that you limit the size of each attachment to 100 MB or less. You may also upload zipped or compressed files or folders, however we ask that you not password protect zipped files or folders.

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Step 4: Submit

1. When you are ready to transmit your A&R Document Submission to NGS select the Submit button.

A message will display, notifying you that your inquiry has been submitted successfully. In addition, a confirmation email will be sent to the email address associated with your User Profile.