Electronic Funds Transfer

Improving Customer Experience in 2021

Improving Customer Experience in 2021We are committed to improving your experience. Each day, we review comments from providers who submit surveys to let us know what is working well and how we can improve. We appreciate your feedback. This is [...]

May is National Mental Health Awareness Month

May is National Mental Health Awareness MonthAlthough May is the month of national focus on mental health awareness, it is a daily focus for many dealing with mental health conditions. Integrating behavioral health care with primary care [...]

Reminder: Medicare Part B Voluntary Refunds

Reminder: Medicare Part B Voluntary RefundsProviders submitting voluntary refunds need to be aware that when completing the Part B Voluntary Overpayment Refund Form, additional claim data is required:Complete the Part B Voluntary Overpayment [...]

Cognitive Assessment and Care Plan Services (CPT 99483)

Cognitive Assessment and Care Plan Services (CPT 99483)Medicare covers a separate visit for a cognitive assessment if your patient shows signs of cognitive impairment at their annual wellness visit or a routine visit. The cognitive assessment [...]

MACs to Host Multi-Jurisdictional CAC Meeting Regarding Facet Joint and Medial Nerve Branch Procedures

MACs to Host Multi-Jurisdictional CAC Meeting Regarding Facet Joint and Medial Nerve Branch ProceduresThe MACs will host a multi-jurisdictional CAC via Teleconference on 5/28/2020 from 1:00 p.m.‒4:00 p.m. CDT, 2:00 p.m.‒5:00 p.m. [...]

MAC Customer Experience Survey

MAC Customer Experience SurveyWe often receive feedback from our website users who get frustrated because our MCE survey displays before they are done visiting our website. We understand that it’s better for you to finish your visit before you [...]

Hospice Cap Self-Reporting Reminder

Hospice Cap Self-Reporting ReminderThe Hospice Cap Self-Reporting for the 2020 Cap Year (10/1/2019-9/30/2020) is due no later than 3/1/2021. Hospice providers should submit the pro-forma calculation along with supporting documentation and a [...]