Fraud & Abuse

What Is Abuse?

Abuse describes incidents or practices that are:

  • not medically necessary as defined by Medicare guidelines; or 
  • inconsistent with accepted sound medical, business or fiscal practices. 

Abuse occurs when individuals unintentionally follow practices that result in unnecessary Medicare Program costs. Abusive practices may develop into fraud or expose providers to civil or criminal liability.

Examples of abuse include:

  • Misuse of codes billed ona  claim, such as unbundling charges or upcoding
  • Submitting claims for unnecessary medical services 
  • Charging excessively for services/supplies
  • Incorrectly apportioning costs on cost reports
  • Violation of the Medicare Participation agreement
  • Routine waiver of coinsurance and deductibles
  • Improper or sloppy billing practices

Revised 12/20/2024

UPIC Contact Information

UPIC Western
Qlarant Integrity Solutions, LLC
Qlarant Website

States: Alaska, Arizona, American Samoa, California, Guam, Hawaii, Idaho, Montana, Nevada, North Dakota, Northern Marianas Islands, Oregon, South Dakota, Utah, Washington, Wyoming

UPIC Midwestern
CoventBridge Group
CoventBridge Group Website

States: Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, Ohio, Wisconsin

UPIC Southwestern
Qlarant Integrity Solutions, LLC
Qlarant Integrity Solutions Website

States: Arkansas, Colorado, Louisiana, Mississippi, New Mexico, Oklahoma, Texas

UPIC Northeastern
Safeguard Services, LLC
Safeguard Services Website

States: Pennsylvania, New York, Delaware, Maryland, D.C., New Jersey, Massachusetts, New Hampshire, Vermont, Maine, Rhode Island, Connecticut

UPIC Southeastern
Safeguard Services, LLC
Safeguard Services Website

States: Alabama, Florida, Georgia, North Carolina, Puerto Rico, South Carolina, Tennessee, Virgin Islands, Virginia, West Virginia

OIG Hotline Operations

OIG – Submit a Hotline Complaint

UPIC Contact Information

UPIC Western
Qlarant Integrity Solutions, LLC
Qlarant Website

States: Alaska, Arizona, American Samoa, California, Guam, Hawaii, Idaho, Montana, Nevada, North Dakota, Northern Marianas Islands, Oregon, South Dakota, Utah, Washington, Wyoming

UPIC Midwestern
CoventBridge Group
CoventBridge Group Website

States: Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, Ohio, Wisconsin

UPIC Southwestern
Qlarant Integrity Solutions, LLC
Qlarant Integrity Solutions Website

States: Arkansas, Colorado, Louisiana, Mississippi, New Mexico, Oklahoma, Texas

UPIC Northeastern
Safeguard Services, LLC
Safeguard Services Website

States: Pennsylvania, New York, Delaware, Maryland, D.C., New Jersey, Massachusetts, New Hampshire, Vermont, Maine, Rhode Island, Connecticut

UPIC Southeastern
Safeguard Services, LLC
Safeguard Services Website

States: Alabama, Florida, Georgia, North Carolina, Puerto Rico, South Carolina, Tennessee, Virgin Islands, Virginia, West Virginia

OIG Hotline Operations

OIG – Submit a Hotline Complaint

UPIC Contact Information

UPIC Western
Qlarant Integrity Solutions, LLC
Qlarant Website

States: Alaska, Arizona, American Samoa, California, Guam, Hawaii, Idaho, Montana, Nevada, North Dakota, Northern Marianas Islands, Oregon, South Dakota, Utah, Washington, Wyoming

UPIC Midwestern
CoventBridge Group
CoventBridge Group Website

States: Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, Ohio, Wisconsin

UPIC Southwestern
Qlarant Integrity Solutions, LLC
Qlarant Integrity Solutions Website

States: Arkansas, Colorado, Louisiana, Mississippi, New Mexico, Oklahoma, Texas

UPIC Northeastern
Safeguard Services, LLC
Safeguard Services Website

States: Pennsylvania, New York, Delaware, Maryland, D.C., New Jersey, Massachusetts, New Hampshire, Vermont, Maine, Rhode Island, Connecticut

UPIC Southeastern
Safeguard Services, LLC
Safeguard Services Website

States: Alabama, Florida, Georgia, North Carolina, Puerto Rico, South Carolina, Tennessee, Virgin Islands, Virginia, West Virginia

OIG Hotline Operations

OIG – Submit a Hotline Complaint

UPIC Contact Information

UPIC Western
Qlarant Integrity Solutions, LLC
Qlarant Website

States: Alaska, Arizona, American Samoa, California, Guam, Hawaii, Idaho, Montana, Nevada, North Dakota, Northern Marianas Islands, Oregon, South Dakota, Utah, Washington, Wyoming

UPIC Midwestern
CoventBridge Group
CoventBridge Group Website

States: Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, Ohio, Wisconsin

UPIC Southwestern
Qlarant Integrity Solutions, LLC
Qlarant Integrity Solutions Website

States: Arkansas, Colorado, Louisiana, Mississippi, New Mexico, Oklahoma, Texas

UPIC Northeastern
Safeguard Services, LLC
Safeguard Services Website

States: Pennsylvania, New York, Delaware, Maryland, D.C., New Jersey, Massachusetts, New Hampshire, Vermont, Maine, Rhode Island, Connecticut

UPIC Southeastern
Safeguard Services, LLC
Safeguard Services Website

States: Alabama, Florida, Georgia, North Carolina, Puerto Rico, South Carolina, Tennessee, Virgin Islands, Virginia, West Virginia

OIG Hotline Operations

OIG – Submit a Hotline Complaint