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Issues with Medicare Beneficiary Submitted Claims ‒ We Need Your Help

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Issues with Medicare Beneficiary Submitted Claims ‒ We Need Your Help

National Government Services has seen an increase of Medicare beneficiary submitted claims that often times result in a negative outcome. While most Medicare fee-for-service claims are submitted by a physician or practitioner, some Medicare beneficiaries find themselves in a situation where they must file their own Medicare claim. Please share the following with your members to help your patients understand when an order and referral occurs to another provider, check to make sure they are enrolled in the Medicare Program and understand the role they play in filing claims.

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Summary of Beneficiary Submitted Claims

A physician or practitioner who wants to treat and receive payment for services provided to a Medicare beneficiary should stay in compliance with Medicare law by enrolling in Medicare and filing claims on the beneficiary’s behalf, or by opting out of Medicare and entering into a private contract with the beneficiary.

Providers can enroll in Medicare and choose to be either participating or nonparticipating. A provider that chooses to participate with Medicare agrees to always accept assignment for all Medicare-covered services. Providers that do not enter into a participation agreement with Medicare may choose on a claim-by-claim basis whether or not to accept assignment. If a nonparticipating physician does not accept assignment, then Medicare pays the beneficiary directly and the nonparticipating physician may bill the beneficiary up to the limiting charge amount.

A provider may also choose to opt out of Medicare (see Section 1802[b] of the Social Security Act [the Act]). Providers who properly opt out and maintain compliance with opt out requirement are excused from mandatory claim submission, assignment and limiting charge rules.

With the exception of those who have complied with opt-out procedures, when a physician or supplier furnishes a service that is covered by Medicare, and then attempts to charge and/or collect payment from the Medicare beneficiary, then the physician or supplier must submit a claim to Medicare. Physicians who violate the mandatory claim submission rules may receive a fine of up to $2,000 (see section 1848[g] [4] [B] of the Act).

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NGS Provider Outreach and Education

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People with Medicare Education

Reviewed 7/27/2024

Helpful Resources

Check Provider Enrollment Application Status
Log Into PECOS
Pay Application Fee

J6 Mailing Address:

National Government Services, Inc.
P.O. Box 6475
Indianapolis, IN 46206-6475

Interactive Voice Response:

877-908-9499

Contact Enrollment:

877-908-8476

Hours Available:

Monday–Friday
8:00 a.m.–4:00 p.m. CT

Form(s) you'll need:

Enrollment Forms

Helpful Resources

Check Provider Enrollment Application Status
Log Into PECOS
Pay Application Fee

JK Mailing Address:

National Government Services, Inc.
P.O. Box 7149
Indianapolis, IN 46207-7149

Interactive Voice Response:

877-869-6504

Contact Enrollment:

888-379-3807

Hours Available:

Monday–Friday
8:00 a.m.–4:00 p.m. ET

Form(s) you'll need:

Enrollment Forms