What is NGSConnex?
NGSConnex is a free, secure, web-based application developed by National Government Services just for you! NGSConnex provides access to a wide array of self-service functions that save you time and money, such as:
- Obtain beneficiary eligibility information
- Query for your claim status
- Initiate and check the status of redetermination and reopening requests, regardless of the method of submission
- View your provider demographic information
- Query for your financial data
- Obtain duplicate 1099s
- Submit documents for responses to Additional Documentation Requests
- Submit quarterly Credit Balance Reports
- And more!
Revised 4/29/2024
Helpful Resources
Log Into NGSConnex
NGSConnex User Guide
NGSConnex Contact Info
866-234-7340
Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.
Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET
*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET
Helpful Resources
Log Into NGSConnex
NGSConnex User Guide
NGSConnex Contact Info
866-837-0241
Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.
Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET
*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET
Helpful Resources
Log Into NGSConnex
NGSConnex User Guide
NGSConnex Contact Info
877-702-0990
Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.
Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET
*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET
Helpful Resources
Log Into NGSConnex
NGSConnex User Guide
NGSConnex Contact Info
888-855-4356
Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.
Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET
*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET
Helpful Resources
Log Into NGSConnex
NGSConnex User Guide
NGSConnex Contact Info
877-702-0990
Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.
Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET
*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET
Helpful Resources
Log Into NGSConnex
NGSConnex User Guide
NGSConnex Contact Info
866-590-6724
Alaska, Arizona, California, Hawaii, Idaho, Nevada, Oregon, Washington, American Samoa, Guam, Northern Mariana Island
866-289-0423
Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
866-590-6728
Michigan, Minnesota, New York, New Jersey, Wisconsin, Puerto Rico, U.S. Virgin Islands
Select Option 2 for NGSConnex Portal access, administration,or site performance assistance.
Hours of Operation*:
Monday-Friday
8:00 a.m-4:00 p.m. ET
*Closed for training on the 2nd and 4th Friday of the month
12:00 p.m.-4:00 p.m. ET