​​National Government Services Provider Outreach and Education Advisory Group Charter

National Government Services serves as the MAC for J6 and JK Part A, Part B and Home Health and Hospice.

We maintain four POE AGs:

• Part A POE AG (including FQHCs from all states)
• Part B POE AG
• Home Health POE AG
• Hospice POE AG

Mission Statement

Each POE AG shall be the primary communication vehicle between the provider/supplier community and NGS.

By maintaining an ongoing and open working relationship between the provider/supplier community and NGS, a higher level of trust and credibility will be established to promote more effective communication and better serve the Medicare community.

Objective

The primary function of each POE AG is to assist the MAC in the creation, implementation and review of provider education strategies and efforts. Each POE AG shall be used as a provider education consultant resource and not as an approval or sanctioning authority.

POE AG members will provide advice, feedback and recommendations to NGS in relation to POE matters, including:

• Training materials (solicitation, evaluation, and review of new/updated education)
• Training subjects (identify important topics needed for education)
• Dates and locations of provider education workshops and events (appropriate venues)
• Website information (enhancements, clarifications, job aids, etc.)
• Self-service tools such as the NGSConnex portal, and IVR (information/enhancements)
• Recommendations of effective means to disseminate information to all appropriate providers and their staff
• Computer-based training/webinar (topics)

POE AG Meetings and Membership

Each NGS office is responsible for coordinating and conducting three POE AG meetings each year for each of its POE AGs (via teleconference, webinar, or face-to-face) with additional teleconferences as needed. The POE AG will consist of members who represent key groups from the provider community that represent geographic and/or specialty diversity. Meetings are for NGS staff and POE AG members only.

• Provider membership may be rotated every two years, with some members rotating off each year so more providers will have the opportunity to participate.
• All travel and related expenses of members are the sole responsibility of each member.
• Meetings will be determined at the end of each calendar year for the next calendar year.
• A reminder will be sent four to six weeks before each meeting and may include an RSVP so NGS will know who will be attending.
• Documents to be discussed during the meeting will be emailed to members and/or placed on a hidden link prior to the meeting.
• Minutes from each meeting will be posted to the POE AG section of the website within 30 business days following the meeting.
• Meeting content will be based on education strategies and efforts.

Providers who wish to become a member of the POE AG should email a request to the applicable POE mailbox below with the subject line "POE AG Member Request" and include your name, your facility's/provider's name or organization, PTAN and your contact information.

Revised 10/31/2024