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  • Posting Date: 10/27/2022
    Submitting Electronic Medical Records via CD or Thumb Drive

    Submitting Electronic Medical Records via CD or Thumb Drive National Government Services can accept medical records submitted on a CD or thumb drive however, submitting via our free, secure, web-based portal NGSConnex is preferred and far more [...]

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  • Posting Date: 08/16/2021
    Eligibility

    Eligibility information is no longer available via the IVR. To obtain Eligibility information login to NGSConnex and select Eligibility Lookup. If you haven’t already registered for NGSConnex, you can obtain detailed step-by-step instructions [...]

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  • Posting Date: 04/19/2022
    Documentation Submission Responsibilities

    Documentation Submission Responsibilities When medical records are requested, the billing provider is responsible to obtain sufficient documentation to support the medical necessity of the service(s) billed. If the documentation is [...]

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  • Posting Date: 11/13/2024
    Part B Claims Impacted by CWF CLIA File Issue

    The CWF Host has recognized an issue in the CLIA file and has successfully reloaded the corrected CLIA file.

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  • Posting Date: 11/13/2024
    Correct or Adjust a Claim Due to an MSP-Related Issue

    Table of Contents Background Step 1: Identify the Fiscal Intermediary Shared System Direct Data Entry Status Location of the Claim and the Reason for the Claim Correction or Change Status Location TB9997 (Returned to Provider Claims) [...]

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  • Posting Date: 07/14/2024
    Correcting Reason Code 37253

    Correcting Reason Code 37253 To ensure home health claim information aligns with OASIS data, the iQIES OASIS claim data match is essential. If no matching assessment is found in iQIES when a claim is submitted, it will be returned with reason [...]

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  • Posting Date: 10/27/2022
    Hospital Acquired Conditions and Present on Admission Resource for Physicians

    Hospital Acquired Conditions and Present on Admission Resource for Physicians Did you know that documentation about your patient’s inpatient stay is vital for accurate submission of an inpatient hospital claim to Medicare? This resource [...]

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  • Posting Date: 07/31/2019
    Revalidation Application Checklist

    Revalidation Application Checklist Use the Revalidation Application Checklist to assist when revalidating your enrollment information. The general checklist will allow you to understand requirements while the PECOS and CMS-855 paper [...]

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  • Posting Date: 11/13/2024
    Verify Bank Account Information

    National Government Services receives numerous electronic funds transfer banking rejections each year due to frozen or closed bank accounts. To prevent interruption in Medicare payment, billing providers verify an active bank account is [...]

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  • Posting Date: 10/31/2024
    November 2024

    In This Issue National Government Services Articles for Part A and Part B Providers Local Coverage Determination Open Meeting Reminder – Beginning 11/18/2024, Beneficiary Eligibility Information Not Offered on the IVR NGSConnex: Overview, [...]

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  • Posting Date: 11/15/2024
    Prevent Revalidation Processing Delays

    When National Government Services receives a revalidation application, we often determine additional information is needed to process the application. In those cases, a request for additional information is sent which is commonly referred to as [...]

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  • Posting Date: 11/15/2024
    How to Search on the Medicare Revalidation List Tool for Due Date

    Table of Contents How to Search on the Medicare Revalidation List Tool for Due Date Find a Provider By NPI By Name Associated Datasets [Return to Top] How to Search on the Medicare Revalidation List Tool for Due Date [...]

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  • Posting Date: 11/15/2024
    Revalidate My Enrollment

    Step 1: Determine You Are in the Right Place Medicare provider enrollment revalidation is part of the Patient Protection and Affordable Care Act, Section 6401(a), which established a requirement for all enrolled providers/suppliers to [...]

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  • Posting Date: 11/15/2024
    Revalidate My Enrollment

    Step 1: Determine You Are in the Right Place Medicare provider enrollment revalidation is part of the Patient Protection and Affordable Care Act, Section 6401(a), which established a requirement for all enrolled providers/suppliers to [...]

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  • Posting Date: 11/14/2024
    Deactivation of Billing Privileges/Suspension of Payment

    Reasons for Deactivation of Medicare Billing Privileges/Suspension of Payment (not all inclusive) Inactivity Failure to complete revalidation within required time frame Unreported provider address and/or bank information Inactivity [...]

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  • Posting Date: 11/14/2024
    Deactivation of Billing Privileges/Suspension of Payment

    Reasons for Deactivation of Medicare Billing Privileges/Suspension of Payment (not all inclusive) Inactivity Failure to complete revalidation within required time frame Unreported provider address and/or bank information [Return to [...]

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  • Posting Date: 11/15/2024
    Revalidate My Enrollment

    Table of Contents Step 1: Determine You Are in the Right Place What’s ahead for your next Medicare enrollment revalidation? How will you know if you are due for revalidation? Step 2: Complete the Medicare Application Step 3: [...]

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  • Posting Date: 01/21/2021
    No Documentation Received

    No Documentation Received National Government Services has experienced an increasing number of CERT errors due to “no documentation” received. The provider either does not respond to the CERT documentation request letter(s), or the provider [...]

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  • Posting Date: 09/20/2019
    Signature Requirements

    Signature Requirements National Government Services has experienced an increasing number of CERT errors due to “signature requirements” not being met. Providers are not signing orders, certification/recertification forms or office visit notes. [...]

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  • Posting Date: 01/29/2021
    Appeals Process after Claims Correction or Denial

    Appeals Process after Claims Correction or Denial CERT Process The CERT contractor randomly selects claims submitted to Medicare. Medical records are requested from the providers and then reviewed by health care professionals. The review is [...]

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