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  • Posting Date: 11/21/2024
    MLN Connects® Newsletter: November 21, 2024

    MLN Connects® Newsletter: November 21, 2024 News Medicare-Funded Physician Residency Positions CMS Roundup (November 15, 2024) Hepatitis B Vaccine: Billing Requirement Update Effective January 1 Hospitals: Use Renewed Beneficiary Notices [...]

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  • Posting Date: 02/07/2018
    Prolonged Preventive Services

    Preventive Services Guide Prolonged Preventive Services Effective for claims with dates of service on or after 1/1/2018, prolonged preventive services will be payable by Medicare when billed as an add-on to an applicable preventive service [...]

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  • Posting Date: 11/21/2024
    Incarcerated or Unlawfully Present in the U.S. Claim Rejections (U538H, U538Q)

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  • Posting Date: 11/25/2024
    Obtaining Beneficiary Eligibility Information Through NGSConnex

    Obtaining Beneficiary Eligibility Information Through NGSConnex  As a reminder, our Customer Service Representatives aren’t permitted to share eligibility information because it’s available through NGSConnex. If you need help, we [...]

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  • Posting Date: 08/05/2020
    Physicians: Are You Ordering Surgical Dressings for Your Patient?

    Physicians: Are You Ordering Surgical Dressings for Your Patient? In order for a DME supplier to provide surgical dressings to your patients, there are actions you can take to make sure that all the required supporting medical record [...]

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  • Posting Date: 05/12/2020
    Practitioners: Are You Ordering Nebulizers and Inhalation Medication for Your Patient?

    Practitioners: Are You Ordering Nebulizers and Inhalation Medication for Your Patient? Medicare will consider coverage of a nebulizer, compressor and related accessories when the patient’s medical record verifies that the patient has a [...]

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  • Posting Date: 08/10/2020
    Physicians: Are You Ordering Glucose Monitors and Supplies for Your Patients?

    Physicians: Are You Ordering Glucose Monitors and Supplies for Your Patients? The CERT program has noted claim errors for glucose monitors. The following information is provided to assist you in reducing these types of errors. Medicare will [...]

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  • Posting Date: 08/23/2022
    Durable Medical Equipment, Prosthetics, Orthotics and Supplies (DMEPOS)

    Durable Medical Equipment, Prosthetics, Orthotics and Supplies To help providers and suppliers gain a better understanding of the roles of billing, coverage, documentation requirements and medical necessity when providing DMEPOS to Medicare [...]

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  • Posting Date: 08/10/2020
    Clinicians: Are You Ordering PAP Devices and Related Accessories for Your Patients?

    Clinicians: Are You Ordering PAP Devices and Related Accessories for Your Patients? Medicare can make payment for PAP devices and related accessories when the patient’s medical record shows the patient has OSA and meets medical documentation, [...]

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  • Posting Date: 09/10/2019
    Practitioners: Are You Ordering Spinal Orthoses for Your Patient?

    Practitioners: Are You Ordering Spinal Orthoses for Your Patients? The DME MACs are providing helpful guidance to assist the supplier in providing a spinal orthosis to your patient. Medicare must be able to verify there is supporting medical [...]

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  • Posting Date: 04/15/2021
    Clinicians: Are You Ordering Oxygen for Your Patient?

    Clinicians: Are You Ordering Oxygen for Your Patient? Home use of oxygen and oxygen equipment is eligible for Medicare reimbursement only when a beneficiary meets all of the requirements set out in the CMS IOM, Publication 100-03, Medicare [...]

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  • Posting Date: 06/03/2021
    Clinicians: Are You Ordering Diabetic Shoes for Your Patients?

    Clinicians: Are You Ordering Diabetic Shoes for Your Patients? The following section outlines roles of various practitioners that are involved in the decision-making and provision process for diabetic shoes: Certifying physician: The [...]

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  • Posting Date: 02/08/2019
    Physicians Ordering Oxygen and Oxygen Equipment - Quick Tips

    Physicians Ordering Oxygen and Oxygen Equipment - Quick Tips The following is a quick reference guide for physicians and nonphysician practitioners concerning Medicare’s coverage of oxygen and oxygen equipment. For Medicare to consider [...]

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  • Posting Date: 03/09/2020
    Physicians: Are You Ordering DMEPOS for Your Patients?

    Physicians: Are You Ordering DMEPOS for Your Patients? Physicians provide the foundation for correctly billing services and/or supplies to Medicare. DMEPOS suppliers rely on prescribing providers to substantiate the need for services and/or [...]

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  • Posting Date: 08/10/2020
    Physicians: Are You Ordering External Breast Prostheses for Your Patient?

    Physicians: Are You Ordering External Breast Prostheses and Supplies for Your Patient? Following this guidance will help your patients and the Medicare Program by verifying there is medical documentation to support the provision of external [...]

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  • Posting Date: 11/22/2024
    Long-Term Care Hospital

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  • Posting Date: 11/25/2024
    Artificial Intelligence Enabled CT Based Quantitative Coronary Topography (AI-QCT)/Coronary Plaque Analysis (AI-CPA)

    Artificial Intelligence Enabled CT Based Quantitative Coronary Topography (AI-QCT)/Coronary Plaque Analysis (AI-CPA) N/A L39863 https://www.cms.gov/medicare-coverage-database/view/lcd.aspx?lcdid=39863 A59733 [...]

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  • Posting Date: 11/25/2024
    Transesophageal Echocardiography (TEE)

    Transesophageal Echocardiography (TEE) ultrasound, esophagus, doppler, color flow, contrast, heart L33579 https://www.cms.gov/medicare-coverage-database/view/lcd.aspx?LCDId=33579 A52868 [...]

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  • Posting Date: 11/25/2024
    Reminder: The Self-Service Pulse Has Ended

    Reminder: The Self-Service Pulse Has Ended We sincerely thank you for being a loyal reader of our Self-Service Pulse each week. To continue receiving updates on our latest self-service tools and services, please subscribe to our general Email [...]

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  • Posting Date: 11/25/2024
    Health Equity Vaccination Efforts: Achieving the Highest Level of Health and Well-Being for Your Patients

    Health Equity Vaccination Efforts: Achieving the Highest Level of Health and Well-Being for Your Patients Health equity is the concept that all people should have a fair and just chance to be as healthy as possible, regardless of their [...]

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  • Posting Date: 02/02/2021
    Who May File an Appeal?

    Who May File an Appeal? Who May File an Appeal? Appointment of Representative Who May Be a Representative How to Make and Revoke an Appointment Attorney Representatives Required Elements When to Submit the Appointment Validity of an [...]

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  • Posting Date: 07/13/2021
    About Appeals

    About Appeals Providers, suppliers and beneficiaries have the right to appeal claim determinations made by National Government Services. The purpose of the appeals process is to ensure the correct adjudication of claims. Appeals activities [...]

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  • Posting Date: 02/02/2021
    MSP Overpayments

    MSP Overpayments If you are appealing or correcting a claim that you have received an overpayment on because Medicare paid as the primary insurer and another insurance carrier should be the primary payer, follow the instructions on the [...]

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  • Posting Date: 02/02/2021
    What Documents are Needed

    What Documents are Needed? What Documents are Needed? Medical Records to Support an Appeal Anesthesia Biofeedback Blepharoplasty Cardiac Rehabilitation Services Chiropractic Services Concurrent Care Cosmetic [...]

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  • Posting Date: 02/02/2021
    Submit an Appeal Electronically with NGSConnex

    Submit an Appeal Electronically with NGSConnex You can submit redetermination or reopening requests electronically through NGSConnex. To determine if your appeal qualifies as a reopening or redetermination, access the About Appeals page. All [...]

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  • Posting Date: 02/02/2021
    Submit an Appeal Electronically via esMD

    Submit an Appeal Electronically via esMD CMS developed a mechanism for contractors to receive first level appeals electronically from providers via a secure gateway known as Electronic Submission of Medical Documentation, or esMD. Some [...]

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  • Posting Date: 02/02/2021
    Get Help Submitting a Appeal Hard Copy

    Get Help Submitting a Appeal Hard Copy All levels of appeals may be submitted by mail. The only types of appeals submitted to National Government Services are reopening and redetermination requests. For information on other types of appeals, [...]

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  • Posting Date: 12/15/2021
    How to Avoid Costly Appeals

    How to Avoid Costly Appeals This table includes helpful information to help avoid costly appeals. Use the initial submission tips and resources to help reduce claim denials and improve revenue cycle workflow issues within your office. [...]

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  • Posting Date: 05/03/2022
    How to Prevent Duplicate Appeal and Clerical Error Reopening Requests in NGSConnex

    How to Prevent Duplicate Appeal and Clerical Error Reopening Requests in NGSConnex Do you currently submit your appeal requests and reopening requests through NGSConnex? If so, did you know you are required to verify whether a request was [...]

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  • Posting Date: 01/18/2022
    Five Levels of Appeals

    Levels of Appeals and Time Limits for Filing Table of Contents Five Levels of Appeals: Overview Level One – Redetermination Level Two – Reconsideration (QIC) Level Three – Administrative Law Judge (ALJ) Level Four – Medicare [...]

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  • Posting Date: 06/06/2023
    Medical Review Portal in NGSConnex

    Medical Review Portal in NGSConnex If you submit fee-for-service claims to National Government Services and you are a registered NGSConnex account holder, you can respond to Medical Review ADRs and submit supporting documentation [...]

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  • Posting Date: 06/06/2023
    Medical Documentation Signature Requirements

    Medical Documentation Signature Requirements Table of Contents Medical Documentation Signature Requirements Missing Signature Illegible Signature Signatures for Amendments, Corrections and Delayed Entries Related Content [Return to [...]

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  • Posting Date: 06/06/2023
    Address Corrections for Providers

    Address Corrections for Providers An ADR is sent to the provider’s or physician’s address that is listed in PECOS. This is the last address that was submitted to the MAC’s Provider Enrollment Department and approved by CMS. Questions [...]

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  • Posting Date: 06/06/2023
    Additional Developmental Request Letters Overview

    Additional Development Request Letters Overview National Government Services may require additional information in order to appropriately process claims submitted to the Medicare Program. These requests for additional information letters are [...]

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  • Posting Date: 06/06/2023
    How to Find and Respond to TPE ADR

    How to Find and Respond to TPE ADR Once you receive notification your facility is being placed on medical review, you’ll receive instructions on how to find the ADR. The ADR is a request to submit documentation for review to ensure proper [...]

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  • Posting Date: 06/06/2023
    Results Letters

    Results Letters After National Government Services reviews the requested claims for your facility/office, you’ll receive a Results Letter with results from that round of TPE review. The Results Letter will contain the number of claims that [...]

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  • Posting Date: 06/06/2023
    Appeals

    Appeals Appeals Overview Providers, suppliers and beneficiaries may appeal claim determinations made by National Government Services. The appeals process aims to ensure the correct adjudication of claims. The CMS governs appeals activities [...]

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  • Posting Date: 11/25/2024
    LCD and Article Updates for November 2024

    LCD and Article Updates for November 2024 Local Coverage Determinations and Billing and Coding Articles The following Local Coverage Determinations and Billing and Coding Articles have been finalized and will become effective on the specific [...]

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  • Posting Date: 12/02/2024
    Get Help Completing My Enrollment Application

    Since your organization can apply for Medicare enrollment in two ways, online through the PECOS system and on paper, it is important to know where to go to learn about the expected processes and guidelines. There are two main areas where you [...]

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  • Posting Date: 12/02/2024
    Get Help Completing My Enrollment Application

    Since your organization can apply for Medicare enrollment in two ways, online through the PECOS system and on paper, it is important to know where to go to learn about the expected processes and guidelines. There are two main areas where you [...]

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  • Posting Date: 10/24/2018
    Initiate Part B Reopenings or Non-MSP Overpayment Adjustments in NGSConnex

    Initiate Part B Reopenings or Non-MSP Overpayment Adjustments in NGSConnex Did you know that you can save time and money by requesting a Part B clerical error reopening electronically via NGSConnex? You will save time because electronic [...]

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  • Posting Date: 07/01/2024
    17729 and 17730 Hospice Claim Edits for Certifying Physicians

    17729 and 17730 Hospice Claim Edits for Certifying Physicians Effective for hospice claims with claim ‘From’ dates on or after 6/3/2024, new claim edits have been implemented per CR 13342 to enforce CMS’ rule to deny hospice claims if the name [...]

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  • Posting Date: 10/19/2021
    How to Determine if the Provider is Active and Get the Provider Enrolled in Medicare Part B

    How to Determine if the Provider is Active and Get the Provider Enrolled in Medicare Part B Table of Contents Determine if the Provider Has an Active Enrollment How to Enroll the Provider in Medicare Part B [Return to Top] Determine [...]

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  • Posting Date: 12/02/2024
    Get Help Completing My Enrollment Application

    Since your organization can apply for Medicare enrollment in two ways, online through the PECOS system and on paper, it is important to know where to go to learn about the expected processes and guidelines. There are two main areas where you [...]

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  • Posting Date: 11/27/2024
    MLN Connects® Newsletter: November 27, 2024

    MLN Connects® Newsletter: November 27, 2024 News Opioid Treatment Programs: CY 2025 Updates HIV Screening & Prevention Claims, Pricers, & Codes Home Health Prospective Payment System Grouper: January Update Clotting Factor: [...]

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  • Posting Date: 12/02/2024
    Off-label Use of Rituximab and Rituximab Biosimilars

    Off-label Use of Rituximab and Rituximab Biosimilars L39297 https://www.cms.gov/medicare-coverage-database/view/lcd.aspx?lcdid=39297 A59101 https://www.cms.gov/medicare-coverage-database/view/article.aspx?articleid=59101 A59213 [...]

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  • Posting Date: 12/02/2024
    How to Determine if the Provider is Active and Get the Provider Enrolled in Medicare Part B

    Table of Contents Determine If the Provider Has an Active Enrollment How to Enroll the Provider in Medicare Part B Determine If the Provider Has an Active Enrollment Navigate to the Medicare Fee-For-Service Public Provider Enrollment [...]

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  • Posting Date: 07/01/2024
    The Utilization of the KX Modifier on Dental Claims

    The Utilization of the KX Modifier on Dental Claims National Government Services wants to bring to your attention the usage of the KX modifier for the submission of Medicare claims for dental services that are inextricably linked to covered [...]

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  • Posting Date: 12/03/2024
    Rural Tobacco Disparity

    Rural Tobacco Disparity Tobacco use and exposure to SHS are major causes of preventable disease, disability and mortality in the United States and are responsible for approximately 480,000 deaths annually; another 16 million people are living [...]

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  • Posting Date: 12/03/2024
    Behavioral Health Telehealth In-Person Requirements

    Behavioral Health Telehealth In-Person Requirements National Government Services has been receiving questions regarding the behavioral health telehealth requirement that the initial telehealth service include an in person visit within the [...]

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  • Posting Date: 12/03/2024
    Report a Change of Ownership, Acquisition/Merger or Consolidation

    Table of Contents Step 1: Determine You Are in the Right Place Step 2: Understand Type of CHOW Change of Ownership Acquisition/Merger Consolidation CHOW Reminders Step 3: Make Changes via Enrollment Application Change of [...]

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  • Posting Date: 12/02/2024
    December 2024

    In This Issue National Government Services Articles for Part A and Part B Providers Two Weeks to Prepare to Use NGSConnex for Beneficiary Eligibility Information A/B DME MAC Collaborative Lower Limb Orthoses Webinar November is Lung [...]

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  • Posting Date: 12/02/2024
    Provider Enrollment: Announcement About Medicare Participation for Calendar Year 2025

    Provider Enrollment: Announcement About Medicare Participation for Calendar Year 2025 Table of Contents Provider Enrollment: Announcement About Medicare Participation for Calendar Year 2025 Advantages of Being a Medicare-Participating [...]

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  • Posting Date: 12/04/2024
    Medicare Participating Physician or Supplier Agreement Form (CMS-460)

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  • Posting Date: 10/26/2022
    Introduction

    Medicare Part B 101 Manual: Introduction Medicare Program for Part B Providers Table of Contents Introduction Medicare Administrative Contractors Medicare Contracting Reform Providers Responsible for Knowing Guidelines Medicare Part A [...]

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  • Posting Date: 02/09/2021
    Terms and Services

    National Government Services Terms and Services Compatible carriers include: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, [...]

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  • Posting Date: 12/05/2024
    Get Help with Rejected/Denied Enrollment Application

    Table of Contents Get Help with Rejected/Denied Enrollment Application Determine the Application Status Understand Rejection or Denial Related Content [Return to Top] Get Help with Rejected/Denied Enrollment Application The CMS IOM [...]

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  • Posting Date: 12/05/2024
    Get Help with Rejected/Denied Enrollment Application

    Table of  Contents   Get Help with Rejected/Denied Enrollment Application Determine the Application Status Understand Rejection or Denial Related Content Get Help with Rejected/Denied Enrollment Application The CMS IOM [...]

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  • Posting Date: 12/05/2024
    Get Help with Rejected/Denied Enrollment Application

    Table of Contents Get Help with Rejected/Denied Enrollment Application Determine the Application Status Understand Rejection or Denial Related Content  Get Help with Rejected/Denied Enrollment Application The CMS IOM Publication [...]

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  • Posting Date: 12/05/2024
    Requests for Additional Information

    Table of Contents Requests for Additional Information Paper Application Submissions PECOS Application Submissions [Return to Top] Requests for Additional Information While processing the application(s), National Government [...]

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