What to Expect After Submission

Acknowledgement Email

Upon receipt of your application submission, the contact person (identified on application) will receive an email confirmation from:

  • CustomerService-DoNotReply@cms.hhs.gov containing the PECOS web tracking number.
  • NGS-PE-Communications@elevancehealth.com containing the NGS case number for tracking the application.
  • NGS case number/web tracker id can be used to track the status of your application using the Check Provider Enrollment Application Status.

The contact person should be on the lookout for emails, routinely verify spam or junk email folders and add customerservice-donotreply@cms.hhs.gov and NGS-PE-Communications@elevancehealth.com addresses to their safe senders list.

Revised 8/2/2024

Helpful Resources

Check Provider Enrollment Application Status
Log Into PECOS
Pay Application Fee

J6 Mailing Address:

National Government Services, Inc.
P.O. Box 6475
Indianapolis, IN 46206-6475

Interactive Voice Response:

877-908-9499

Contact Enrollment:

877-908-8476

Hours Available:

Monday–Friday
8:00 a.m.–4:00 p.m. CT

Form(s) you'll need:

Enrollment Forms

Helpful Resources

Check Provider Enrollment Application Status
Log Into PECOS
Pay Application Fee

JK Mailing Address:

National Government Services, Inc.
P.O. Box 7149
Indianapolis, IN 46207-7149

Interactive Voice Response:

877-869-6504

Contact Enrollment:

888-379-3807

Hours Available:

Monday–Friday
8:00 a.m.–4:00 p.m. ET

Form(s) you'll need:

Enrollment Forms