EDI Solutions

Calculating the Batch Receipt Date

When a file is received in the EDI Gateway, the date and time received are applied as the receipt date of the claim(s). 

A business day is considered 12:00 a.m. to 4:59:59 p.m. ET Monday through Friday.

  • Files received during the business day are given the receipt date of that business day.
  • Files received on or after 5:00 p.m. ET Monday through Thursday are given the next day’s receipt date.  
  • Files received after 5:00 p.m. ET Friday, Saturday and Sunday are given Monday’s or the next business day’s receipt date.
  • Files received on a NGS defined holiday receive the next business day’s receipt date.
    • Example, files received on Thursday and Friday of Thanksgiving will receive Monday’s receipt date.

Posted 7/23/2024

Helpful Resources

EDI Front End Rejection Code Lookup Tool
Reset My EDI Password

Contact the EDI Help Desk

877-273-4334

Available by phone or email Monday–Friday*
8:00 a.m.–5:00 p.m. ET
8:00 a.m.–4:00 p.m. CT

* Closed for training on the 2nd and 4th Friday of the month.
12:00 p.m.–4:00 p.m. ET
11:00 a.m.–3:00 p.m. CT

Form(s) you'll need:

EDI Email Inquiry Form

Helpful Resources

EDI Front End Rejection Code Lookup Tool
Reset My EDI Password

Contact the EDI Help Desk

888-379-9132

Available by phone or email Monday–Friday*
8:00 a.m.–5:00 p.m. ET
8:00 a.m.–4:00 p.m. CT

* Closed for training on the 2nd and 4th Friday of the month.
12:00 p.m.–4:00 p.m. ET
11:00 a.m.–3:00 p.m. CT

Form(s) you'll need:

EDI Email Inquiry Form