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Calculating the Batch Receipt Date
When a file is received in the EDI Gateway, the date and time received are applied as the receipt date of the claim(s).
A business day is considered 12:00 a.m. to 4:59:59 p.m. ET Monday through Friday.
- Files received during the business day are given the receipt date of that business day.
- Files received on or after 5:00 p.m. ET Monday through Thursday are given the next day’s receipt date.
- Files received after 5:00 p.m. ET Friday, Saturday and Sunday are given Monday’s or the next business day’s receipt date.
- Files received on a NGS defined holiday receive the next business day’s receipt date.
- Example, files received on Thursday and Friday of Thanksgiving will receive Monday’s receipt date.
Posted 7/23/2024
Helpful Resources
EDI Front End Rejection Code Lookup Tool
Reset My EDI Password
Contact the EDI Help Desk
877-273-4334
Available by phone or email Monday–Friday*
8:00 a.m.–5:00 p.m. ET
8:00 a.m.–4:00 p.m. CT
* Closed for training on the 2nd and 4th Friday of the month.
12:00 p.m.–4:00 p.m. ET
11:00 a.m.–3:00 p.m. CT
Form(s) you'll need:
Helpful Resources
EDI Front End Rejection Code Lookup Tool
Reset My EDI Password
Contact the EDI Help Desk
888-379-9132
Available by phone or email Monday–Friday*
8:00 a.m.–5:00 p.m. ET
8:00 a.m.–4:00 p.m. CT
* Closed for training on the 2nd and 4th Friday of the month.
12:00 p.m.–4:00 p.m. ET
11:00 a.m.–3:00 p.m. CT
Form(s) you'll need: