Requests for Additional Information

Table of Contents

• Requests for Additional Information
  • Paper Application Submissions
  • PECOS Application Submissions

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Requests for Additional Information

While processing the application(s), National Government Services may determine additional information is needed.

All requested information should be submitted as soon as possible, but no later than 30 days from the initial development letter date or the application will be rejected.

The contact person (identified on application) will either receive an email, fax or USPS mail that will include the instructions for needed actions, corrections and required documents.

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Paper Application Submissions

The email will display from the sender NGS-PE-Communications@elevancehealth.com.

• Follow the instructions in the email to make the updates and/or corrections and verify a newly signed and date certification statement is include in the respond.

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PECOS Application Submissions

The email will display from the sender customerservice-donotreply@cms.hhs.gov.

• Follow the instructions in the email by logging into PECOS, access your application using the designated tracking ID and make the updates and/or corrections. Once the corrections have been made, resubmit the application electronically to the contractor, verify and manage the signature(s) as needed.

The contact person should be on the lookout for emails, routinely verify spam or junk email folders and add the NGS-PE-Communications@elevancehealth.com and customerservice-donotreply@cms.hhs.gov addresses to their safe senders list.

Posted 2/7/2023