Telehealth Services

Targeted Probe and Educate Manual

FISS/DDE

Medical Policy

Other Medicare Contacts

Provider Enrollment

NGSConnex

Provider Contact Center

Mailing Addresses

MEDPARD Text

Any questions regarding the MEDPARD should be addressed to our Provider Contact Center.

RA Bottom Page

The rebuttal period: Providers/suppliers have 15 days from the date of the RA demand letter to request a rebuttal. The calculator displays the last possible day to submit a rebuttal.Date interest will start accruing: Interest accrues 30 days [...]

Tools/Calculators

Production Alerts

Contact Us

Medicare Privacy Statement Form

Medicare JK Part A PWK Fax/Mail Cover Sheet

Transfer of Appeal Rights

Level 1: Redetermination Request Form

Reopening Request Form

crosswalkContent

Important Information: If your National Provider Identifier (NPI) and Provider Transaction Access Number (PTAN) are not on the crosswalk, please visit the NPPES Web site at https://nppes.cms.hhs.gov/NPPES/Welcome.do to verify the supplier's [...]

Overpayment-Federally Qualified Health Center

Immediate Recoupment Request Form - Electronic/E-mail Complete this online form to initiate a request for immediate recoupment of overpayment(s). All fields are required and the form must be completed in its entirety prior to submitting [...]

PC-ACE Form Text Top

PC-ACE Download To ensure that PC-ACE and its documentation are being downloaded by National Government Services member providers and to help us determine our providers' utilization of PC-ACE software please provide the [...]

DME Mobile Application Registration and Download Form - Top

DME Mobile Application Registration & Download Form “NGS Info to GO” is the new DME mobile application; an innovative approach to deliver education to the supplier community! Our DME mobile application is free and can be downloaded at [...]

OTP

This section gives you access/education about first time Enrollment.

CERT Text Durable Medical Equipment

Need to Appeal a CERT Denial? Log onto our secure NGSConnex online Web application and quickly file an appeal. Submitting an appeal electronically saves postage, print and mail costs and is easy to do through NGSConnex.com. If you do not [...]

Unsubscribe Step 3 Description

Step 3: Unsubscribe To unsubscribe completely from all e-mail updates, please select the Unsubscribe button below. You will be removed from all of our e-mail lists immediately.

Text Telephone Changes

Text Telephone Changes TTY-based Telecommunications Relay Services permit persons with a hearing or speech disability to use the telephone system via a TTY or other device to call persons with or without such disabilities. To make using TRS as [...]

Ordering DMEPOS Items

MLN Connects® Newsletter: 5 Final FY 2024 Payment Rules — Aug 1, 2023

MLN Connects® Newsletter: 5 Final FY 2024 Payment Rules — Aug 1, 2023 Final FY 2024 Payment Rules New CMS Rule Promotes High-Quality Care and Rewards Hospitals that Deliver High-Quality Care to Underserved Populations Hospice Payment Rate [...]

Additional Documentation Request (ADR) Quick Reference Guide

MLN Connects® Newsletter: August 3, 2023

MLN Connects® Newsletter: August 3, 2023 News Medicare Dementia Care Model Your Patient’s Medicare Beneficiary Identifier (MBI) May Change CMS Roundup (July 28, 2023) Building on CMS's Accountable Care Vision to Improve Care for Medicare [...]

RA Top Page

Enter the date of the RA demand letter in the displayed format. The calculator will determine the time frames for RA activities.

Recovery Auditor Timeliness Calculator

CMS Waivers and Services Impacted by End of the Public Health Emergency

MLN Connects® Newsletter: January 26, 2023

MLN Connects® Newsletter: January 26, 2023 News Medicare Enrollment in PECOS: Faster and Easier Application Process — Coming Summer 2023 Medicare Enrollment: Maintain the Same Owners in All Enrollment Records Hospitals: Revised [...]

MLN Connects® Newsletter: 4 Proposed FY 2024 Payment Rules — April 4, 2023

MLN Connects® Newsletter: 4 Proposed FY 2024 Payment Rules — April 4, 2023 Proposed Rules FY 2024 Hospice Payment Rate Update Proposed Rule (CMS-1787-P) FY 2024 Medicare Inpatient Psychiatric Facility Prospective Payment System (IPF PPS) [...]

MLN Connects® Newsletter: OPPS/ASC and PFS Final Payment Rules

MLN Connects® Newsletter: OPPS/ASC and PFS Final Payment Rules Final Rules   Final Rules HHS Continues Biden-Harris Administration Progress in Promoting Health Equity in Rural Care Access Through Outpatient Hospital and Surgical [...]

MLN Connects® Newsletter for Thursday, September 8, 2022

MLN Connects® Newsletter for Thursday, September 8, 2022 Prostate Cancer: Talk to Your Patients about Screening News Short-Term Acute Care Hospitals: Program for Evaluating Payment Patterns Electronic Reports Prostate Cancer: Talk to [...]

Part A Electronic Medicare Secondary and Tertiary Payer Specifications for ANSI Inbound Claim

Resources Part A Electronic Medicare Secondary and Tertiary Payer Specifications for ANSI Inbound Claims The following information is intended to provide you and your software vendor with a reference for electronically billing MSP and MTP [...]

Electronic Medicare Secondary Payer Specifications for Inbound Claims

Resources Electronic Medicare Secondary Payer Specifications for Inbound Claims The following information is intended to provide you and your software vendor with a reference point for electronically billing MSP claims. Use this information [...]

End-Stage Renal Disease: Medicare Part A Quick Reference Manual

CMS FQHC and RHC Flexibilities to Fight COVID-19 Update

EDI Application Status Search Tool

End-Stage Renal Disease: Medicare Part A Quick Reference Manual

Physician Dialysis Services

Accessing NGSConnex from Outside the United States or US Territories

Accessing NGSConnex from Outside the United States or US Territories We have security protocols to safeguard PHI and PII any time someone accesses the NGSConnex portal from outside the United States. If you access NGSConnex from outside the [...]

Chronic Disease Management and Preventive Services Learning and Action Series

Chronic Disease Management and Preventive Services Learning and Action Series A Collaborative Learning Opportunity with the Medicare Administrative Contractors National Government Services, Novitas Solutions, Wisconsin Physician Services [...]

Claims/Attachments Submenu

  Chapter II: Online Menu Functions Overview Claims/Attachments Submenu Purpose The CLAIMS/ATTACHMENTS submenu is primarily used for data entry of claims. Influenza virus vaccine, pneumococcal pneumonia vaccine and COVID-19 vaccine [...]

Check Search

Check Search Select the Financials button on the home page. In the Select a Provider panel, click the Select button next to the applicable provider account. Select Checks/EFT or Special Checks from the Financial Options drop-down [...]

View Checks and Special Checks Search

View Checks and Special Checks Search Select the Financials button on the home page. In the Select a Provider panel, click the Select button next to the applicable provider account. Select Checks/EFT or Special Checks from the [...]

Reminder: Submitting Paper Claims

Reminder: Submitting Paper Claims All paper claims are required to be submitted on the original red/white CMS-1500 (02/12) claim form. To ensure our OCR system can process claims efficiently: Use Courier New font for computer-generated [...]

Hot Topics

Online Menu Selection Quick-Reference Guide

Chapter II: Online Menu Functions Overview Online Menu Selection Quick-Reference Guide Main Menu Option 01: Inquiries Main Menu Option 02: Claims/ Attachments Main Menu Option 03: Claims Correction Main Menu Option 04: [...]

Medicare Fee-for-Service Claims and the Sequestration Payment Adjustment Changes

Medicare Fee-for-Service Claims and the Sequestration Payment Adjustment Changes Just a reminder: The Protecting Medicare and American Farmers from Sequester Cuts Act impacts payments for all Medicare fee-for-service claims. As a result of [...]

MLN Connects® Newsletter: August 10, 2023

MLN Connects® Newsletter: August 10, 2023 News Immunization: Protect Your Patients Claims, Pricers, & Codes Outpatient Rehabilitation Claims with Reason Code W7072: Do You Need to Resubmit Claims? MLN Matters® Articles HCPCS [...]

Claim Summary (12)

Chapter IV: Inquiries Submenu (01) Claims Summary (12) Purpose The CLAIM SUMMARY option allows providers to access specific data from the claim record for pending and processed claims. Note: Claim Summary is an “inquiry-only” option. You [...]

ZIP Code File (19)

Chapter IV: Inquiries Submenu (01) ZIP Code File (19) Purpose A ZIP Code is a five-digit numeric code used to identify a provider’s location. The ZIP CODE FILE option allows you to verify the validity of the facility ZIP Code that may be [...]

OSC Repository Inquiry (1A)

Chapter IV: Inquiries Submenu (01) OSC Repository Inquiry (1A) Purpose An occurrence span code identifies a specific event that relates to the payment of the claim that spans several days. The dates identify the commencement and ending of [...]