EDI E-Signature User Guide

EDI Gateway Self-Service Password Portal

As an EDI Trading Partner, you will be able to use the EDI Gateway Self-Service Password Portal located on the EDI web page on our website. This provides a simple and secure web-based process for changing/resetting passwords for EDI Trading Partners and is available 24 hours a day, seven days a week.

For your initial setup, access the EDI Gateway Self-Service Password Portal and enter your security information. This security information is used for changing and resetting your password if it is lost or forgotten.

The Password Portal and Instructions are available on the EDI website within the Claims & Appeals Tab, and then select the Reset my Password page. The next page will take you to the actual portal as well as the instructional guide.

If you have any questions, contact the EDI Help Desk at:

J6: 877-273-4334
JK: 888-379-9132

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