- Entry Process Questions
- General Information
- Choose Transaction Status
- Submitting the Packet
- EDI Enrollment Agreement Form
- EDI ERA Enrollment Form
- EDI Registration Form
- Part A Logon Request Form: Provider/Facility Requesting Access
- Provider Letter of Authorization
- Part A Logon Request Form: Billing Service Using a Letter of Authorization PIN
- Tracking my Enrollment Packet and Checking Status
- EDI Gateway Self-Service Password Portal
Tracking my Enrollment Packet and Checking Status
Once your packet is submitted (See the section on Submitting the Packet), a confirmation message is displayed on the screen with the assigned Packet ID (PID) number. The PID will be sent to the e-mail address entered within the enrollment packet. It will also be listed in the top right corner of the printed packet if you choose to print the packet as reference.
Note: The Enrollment Packet is not faxed to EDI for processing.
The PID number can be used to check the status of the packet through the online EDI Enrollment Status Tool or through the interactive voice response (IVR) system. Both systems allow the status of the enrollment packet to be checked 24 hours a day, seven days a week.
Using the EDI Enrollment Status Tool
The tool will provide an update on the status of your submitted application and is available on the EDI web page on our website. You will need the PID or the NPI, PTAN and date of the online submission to check the status of the paperwork. More detailed instructions are provided within the status tool on the EDI website.
Using the IVR
To access the IVR, call
J6: 877-273-4334
JK: 888-379-9132
Select option 1 for the enrollment form status check. The IVR will ask for the PID or the NPI, PTAN, and date of the online submission for the paperwork. Instructions on how to use the IVR are available on the EDI website.