General Information Guide

NGSConnex Online Web Application Can Save Time and Money

NGSConnex is a free, secure web-based system that allows providers and suppliers to conduct business via online instead of calling into an IVR or contact center. NGSConnex provides access to a wide array of self-service functions such as:

  • Beneficiary eligibility and entitlement information
  • Query for your claims status
  • View your provider/supplier demographic information
  • Query for your financial data
  • Initiate reopening and/or redetermination requests
  • Obtain the status of all redetermination/reopening requests
  • Submission of claims
  • And much more

NGSConnex aligns with the CMS goal of providing self-service products and services for the provider community.

Using NGSConnex expands your options for obtaining information quickly, efficiently and on your own.

There is no cost to access NGSConnex and it only requires you to have an email address and internet access.

NGSConnex Browser Compatibility

Access NGSConnex using one of the supported browsers below.

  • Microsoft Edge version 88.0 and above
  • Google Chrome version 45.0 and above
  • Mozilla Firefox version 31.0 and above
  • Apple Safari version 9 and above

View the Part B NGSConnex User Guide for assistance in getting started.

Reviewed 10/21/2024