General Information Guide

Comprehensive Error Rate Testing

The CERT program was established by CMS to monitor the accuracy of claim payment in the Medicare FFS Program.

The intent of the CERT program is to protect the Medicare Trust Fund by identifying errors and assessing error rates, at both the national and regional levels. Findings from the CERT program are used to identify trends that are driving the errors, such as errors by a specific provider type or service and assist with allocation of future program integrity resources. The CERT error rate is also used by CMS to evaluate the performance of Medicare contractors, like National Government Services.

The CERT program is comprised of two contractors: the CERT RC and the CERT SC.

The CERT RC samples claims and requests, receives, and reviews medical records, they compile the data (using the CERT SC).

CERT Documentation Center
8701 Park Central Drive, Suite 400-A
Richmond, VA 23227

Fax: 804-261-8100
Customer Service: 888-779-7477
Email: CertProvider@empower.ai

Visit Comprehensive Error Rate Testing (CERT) for more information.

Revised 10/18/2024