- Tips for Success
- Tips for Success
- Phonetic Alphabet
- Phonetic Alphabet
- Using Touch-Tone
- Using Touch-Tone
- Interactive Voice Response Touch-Tone Instructions
- Main Menu Options
- Main Menu Options
- Fast Track Access
- Fast Track Access
- Eligibility
- Claim Status <2>
- Claim Status <2>
- Checks <3>
- Checks <3>
- Offsets <4>
- Remittance Statements <4>
- Pricing <5>
- Provider Enrollment <6>
- Patient Status <6>
- Appeal Status <7>
- Appeals <7>
- General Information <8>
- General Information <8>
- Other Options <9>
Provider Enrollment <6>
When Provider Enrollment is selected, the IVR will request and collect the following information:
- Case number (If case number is unavailable, you must provide the NPI, complete TIN (group), or the Social Security Number (SSN) (individual)
Once the authentication elements have been verified, the IVR will supply the following:
- Case number
- The number of applications found
- The application type
- The receipt date
- The status of the application
- PECOS
- Verification
- Development
- Screening
- Indexing
- Prescreen
- Pending
- Closed
- Voluntary Withdrawal
- Duplicate
- Approved or Approved Late
- Denied or Denied Late
- Returned
- Rejected
- Deleted
Provider Enrollment Navigation
Provider Enrollment Navigation Voice | TouchâTone Entry |
---|---|
Repeat That | # |
Next Application | 2 |
Previous Application | 3 |
Change Case Number | 4 |
Change NPI | 6 |
Help | * |