Checks <3>

• If you are part of a group, remember to use the group NPI, PTAN and TIN for

authentication purposes.

Upon selecting Checks, the provider will need to authenticate the following information:

• NPI
• PTAN
• Last five (5) digits of the TIN

Next, a submenu will offer information about the Last Three Checks (touch‐tone 1) or a Specific Check (touch‐tone 2) and then will request and collect the following elements:

• Check date (for Specific Check only)

Once the authentication elements have been verified, the IVR will supply the following:

• Issue date
• Check amount
• Check number

For check navigation options, refer to the following chart: